IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Personal Development, Honesty, Communication, New Hire Orientations, Self-Awareness
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: OSI Models, Computer Networking, Virtualization, Data Centers, Virtual Networking, General Networking, Network Architecture, Networking Hardware, Network Protocols, TCP/IP, Network Infrastructure, Local Area Networks, Network Model, Telecommunications
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Fundraising and Crowdsourcing, Grant Writing, Fundraising, Grant Applications, Digital Media Strategy, Digital Brand Strategy, Social Media Content, Social Media, Social Media Strategy, Stakeholder Engagement, Social Media Marketing, Brand Marketing, Web Presence, Campaign Planning, Content Strategy, Drive Engagement, Content Creation, Prospecting and Qualification
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Generative AI, Machine Learning Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Habit Formation, Empathy, Stress Management, Self-Discipline, Growth Mindedness, Time Management, Creativity, Empathy & Emotional Intelligence, Self-Awareness, Goal Setting, Calendar Management, Emotional Intelligence, Organizational Skills, Personal Development, Resilience, Productivity, Stress First Aid, Prioritization, Overcoming Obstacles, Mindfulness
Beginner · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Coaching, Leadership Development, Leadership, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Visionary, Personal Development, Lifelong Learning, Planning
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Child Health, Maternal Health, Health Promotion, Health Disparities, Social Determinants Of Health, Public Health, Health Equity, Nutrition Education, Community Health, Postpartum Care, Health Policy, Patient Education And Counseling, Infant Care, Family Support, Diversity Awareness, Economics, Policy, and Social Studies, Surveys, Educational Materials, Environmental Issue, Peer Review
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Analytical Skills, Data Analysis, Model Evaluation, Logistic Regression, Applied Machine Learning, Supervised Learning, Decision Tree Learning, Machine Learning Algorithms, Machine Learning Methods, Predictive Modeling, Feature Engineering, Fine-tuning, Model Training, Bayesian Statistics
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Containerization, Cloud Development, Microservices, Devops Tools, Webhook Security, Virtualization, OS Process Management, Package and Software Management, Data Persistence, Scalability, Application Lifecycle Management, Command-Line Interface
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Decision Intelligence, AI Enablement, AI Product Strategy, Decision Support Systems, Strategic Thinking, Data-Driven Decision-Making, Competitive Intelligence, Innovation, Operational Efficiency, Strategic Planning, Technology Strategies, Thought Leadership, Program Implementation, AI Integrations, Project Implementation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)
Intermediate · Specialization · 1 - 3 Months