• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • T

    The Museum of Modern Art

    What Is Contemporary Art?

    Skills you'll gain: Creativity, Performing Arts, Innovation, Electronic Media, Aesthetics, Technology Solutions, Design Thinking, Liberal Arts, AI powered creativity, Multimedia, Public History, Visual Storytelling, Storytelling, Photo/Video Production and Technology, Social Justice

    4.7 stars, 1.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (1.9K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google

    AI for Writing and Communicating

    Skills you'll gain: AI literacy, Communication Planning, Report Writing, Public Speaking, Google Workspace, AI Personalization, Persona Development, Generative AI, Stakeholder Engagement, Management Reporting, Stakeholder Analysis, Artificial Intelligence

    4.8 stars, 575 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (575) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Institute for the Future

    Futures Thinking

    Skills you'll gain: Forecasting, Visionary, Proactivity, Innovation, Strategic Thinking, Strategic Planning, Cognitive flexibility, Creative Thinking, Action Oriented, Simulations, Optimism, Planning, Community Organizing, Creativity, Social Impact, Systems Thinking, Virtual Reality, Responsible AI, Trend Analysis, Storytelling

    4.8 stars, 2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (2K) · Beginner · Specialization · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Information Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer

    4.6 stars, 1.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The University of Edinburgh

    Code Yourself! An Introduction to Programming

    Skills you'll gain: Video Game Development, Game Design, Program Development, Software Engineering, Programming Principles, Animation and Game Design, Software Development, Event-Driven Programming, Computer Programming, Computer Programming Tools, Code Reusability, No-Code Development, Computational Thinking, Algorithms, Animations

    4.7 stars, 3.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (3.9K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    IBM Introduction to Machine Learning

    Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Feature Engineering, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Statistical Methods, Data Preprocessing, Applied Machine Learning, Model Evaluation, Statistical Inference, Predictive Modeling, Machine Learning Methods, Statistical Hypothesis Testing, Model Training, Data Processing, Machine Learning

    4.6 stars, 3.4K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (3.4K) · Intermediate · Specialization · 3 - 6 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • C

    Chegg Skills

    AI-Enabled Healthcare Administration

    Skills you'll gain: Clinical Documentation, Responsible AI, ChatGPT, Medical Office Procedures, Patient Communication, Prompt Engineering, Generative AI, Business Writing, Health Technology, Health Care Administration, Health Informatics, AI Enablement, Productivity, Business Communication, Health Care, Artificial Intelligence, Communication, Business Process Automation, Digital Communications, Problem Solving

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Michigan State University

    Write Your First Novel

    Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Self-Discipline

    4.3 stars, 377 reviews, Beginner, Course, 3 - 6 Months

    ★ 4.3 (377) · Beginner · Course · 3 - 6 Months

    Category: Preview
    Preview
  • G

    Google

    Use AI as a Creative or Expert Partner

    Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, AI powered creativity, Generative AI Agents, AI Personalization, LLM Application, Agentic Workflows, Ideation, Scenario Testing, Solution Design, Software Versioning

    4.8 stars, 2.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Agile Software Development

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management

    4.7 stars, 7.5K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (7.5K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Prompt Patterns, Database Design, LLM Application, Database Development, Software Documentation, Software Design Patterns, Vibe coding, Databases, Collaborative Software, Software Testing, OpenAI API, Application Design, Technical Documentation, AI Integrations, Generative AI, Software Engineering, Software Development, Machine Learning

    4.6 stars, 843 reviews, Beginner, Professional Certificate, 1 - 3 Months

    ★ 4.6 (843) · Beginner · Professional Certificate · 1 - 3 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • C

    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6 stars, 368 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.6 (368) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…323334…734

In summary, here are 10 of our most popular help desk support courses

  • What Is Contemporary Art?: The Museum of Modern Art
  • AI for Writing and Communicating: Google
  • Futures Thinking: Institute for the Future
  • Sales and CRM Overview: Salesforce
  • Code Yourself! An Introduction to Programming: The University of Edinburgh
  • IBM Introduction to Machine Learning: IBM
  • AI-Enabled Healthcare Administration: Chegg Skills
  • Write Your First Novel: Michigan State University
  • Use AI as a Creative or Expert Partner: Google
  • Agile Software Development: University of Minnesota

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok