IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data-Driven Decision-Making, Data Visualization Software, Data Literacy, Interactive Data Visualization, Business Intelligence, Data Storytelling, Data Presentation, Dashboard
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Plotly, Data Visualization, Datamaps, Data Visualization Software, Scatter Plots, Jupyter, Python Programming, Exploratory Data Analysis, Pandas (Python Package), Data Analysis, Medical Science and Research
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Molecular Biology, Microbiology, Infectious Diseases, Biotechnology, Medical Science and Research, Immunology, Cell Biology, Epidemiology, Laboratory Research, Biology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Security Management, Threat Detection, Compliance Management, Artificial Intelligence, Business Process Automation, Automation, Incident Response, Generative AI
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Goal Setting, Strategic Planning, Smart Goals, Planning, Personal Development, Strategic Thinking, Action Oriented, Timelines, Professional Development, Adaptability, Accountability, Self-Awareness, Constructive Feedback, Time Management, Mentorship
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Case Studies, Emerging Technologies, Digital Transformation, Business Transformation, Business Strategies, Real Time Data, Internet Of Things, Wireless Networks, Cybersecurity, Telecommunications, Artificial Intelligence, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, System Monitoring, Application Performance Management, Network Troubleshooting, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Mapping, Automation, Artificial Intelligence, Real-Time Operating Systems, Global Positioning Systems, Simulations, Image Analysis, Computer Science, Algorithms, Linear Algebra, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Troubleshooting, Network Administration, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Network Performance Management, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months