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Results for "customer support"


  • I

    IBM

    IBM Project Manager

    Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Project Planning, Resource Management, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication

    ★ 4.8 (5.8K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • U

    University of Colorado Boulder

    Business Communication

    Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Team Collaboration, Recognizing Others, Motivational Skills, Decision Making, Collaborative Software, Writing, Organizational Skills, Team Motivation, Performance Management, Staff Management, Grammar

    ★ 4.8 (11K) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Virginia

    Pricing Strategy Optimization

    Skills you'll gain: Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Opportunities, Consumer Behaviour, Competitive Intelligence, Business Strategy, Strategic Marketing, Marketing Psychology, Cost Accounting, Customer Insights, Product Lining, Supply And Demand, Economics, Demand Planning, Presentations, Customer Analysis

    ★ 4.8 (936) · Beginner · Specialization · 3 - 6 Months

  • D

    DeepLearning.AI

    Generative AI with Large Language Models

    Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Fine-tuning, LLM Application, Model Training, Model Deployment, Python Programming, Scalability, Model Optimization, Machine Learning, Model Evaluation, Reinforcement Learning

    ★ 4.8 (3.6K) · Intermediate · Course · 1 - 4 Weeks

    Category: Bestseller
    Bestseller
  • Y

    Yale University

    Managing Emotions in Times of Uncertainty & Stress

    Skills you'll gain: Empathy & Emotional Intelligence, Student Support and Services, Working With Children, Personal Development, Stress Management, Cultural Responsiveness, Empathy, Recognizing Others, Self-Awareness, Cognitive flexibility, Relationship Building

    ★ 4.8 (4K) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Personalize Notifications

    Skills you'll gain: End User Training and Support, Control Panels, Collaborative Software, User Accounts, Workflow Management, Configuration Management, System Configuration, Cross Platform Development, Digital Communications

    Intermediate · Course · 1 - 4 Weeks

  • R

    Rutgers the State University of New Jersey

    Supply Chain Management

    Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Supply Chain Planning, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Operations, Process Improvement and Optimization, Customer Demand Planning, Inventory Management, Warehousing, Supply Chain, Warehouse Management, Logistics

    ★ 4.7 (16K) · Beginner · Specialization · 3 - 6 Months

  • G

    Google

    From Likes to Leads: Interact with Customers Online

    Skills you'll gain: Social Media Marketing, Social Media Strategy, Paid media, Social Media Management, Social Media Content, Social Media Campaigns, Content Creation, Drive Engagement, Digital Media Strategy, Content Performance Analysis, Content Scheduling, Driving engagement, Digital Advertising, Advertising Campaigns, Customer Engagement, Brand Awareness, Advertising, Brand Management, Marketing Analytics, Branding

    ★ 4.8 (4K) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Use AI During Calls

    Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • Y

    Yale University

    Everyday Parenting: The ABCs of Child Rearing

    Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Mental Health, Working With Children, Community Mental Health Services, Family Support, Child Development

    ★ 4.9 (3.2K) · Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Think Outside the Inbox: Email Marketing

    Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Email Automation, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, HubSpot CRM, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting

    ★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Offline Marketing Strategies for Business Growth

    Skills you'll gain: Customer Engagement, Customer Relationship Building, Promotional Strategies, Promotions and Campaigns, Marketing Channel, Telemarketing, Marketing Materials, Event Marketing, Branding, Brand Awareness, Advertising, Marketing, Marketing Strategies, Digital Advertising, Consumer Behaviour

    Mixed · Course · 1 - 3 Months

1…343536…445

In summary, here are 10 of our most popular customer support courses

  • IBM Project Manager: IBM
  • Business Communication: University of Colorado Boulder
  • Pricing Strategy Optimization: University of Virginia
  • Generative AI with Large Language Models: DeepLearning.AI
  • Managing Emotions in Times of Uncertainty & Stress: Yale University
  • Personalize Notifications : Coursera
  • Supply Chain Management: Rutgers the State University of New Jersey
  • From Likes to Leads: Interact with Customers Online: Google
  • Use AI During Calls: Coursera
  • Everyday Parenting: The ABCs of Child Rearing: Yale University

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