• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • S

    Starweaver

    Fundamentals of Business Analysis

    Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Analysis Tools, Project Scoping, Organizational Change, Stakeholder Communications, Analysis, Requirements Analysis, Stakeholder Analysis, Requirements Management, Change Management, Performance Analysis, Project Performance, Performance Measurement, Business Development, Performance Metric, Quality Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    92 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Engineer Professional Certificate en Español

    Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Containerization, Cloud Applications, Load Balancing, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Solutions, Cloud Computing Architecture, Cloud Services, Application Deployment, Data Storage Technologies, Cloud Management, Data Storage, Cloud Deployment, Cloud Storage, Infrastructure Architecture, Terraform

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    High-Performance and Parallel Computing

    Skills you'll gain: Hardware Architecture, Microarchitecture, Bash (Scripting Language), Distributed Computing, Scalability, Memory Management, Shell Script, Computer Systems, File I/O, Big Data, Linux Commands, Operating Systems, File Systems, Cloud Development, C and C++, Linux, Computing Platforms, Data Import/Export, C++ (Programming Language), Communication Systems

    3.8
    Rating, 3.8 out of 5 stars
    ·
    182 reviews

    Advanced · Specialization · 3 - 6 Months

  • S

    Starweaver

    AI Innovation & Product Strategy

    Skills you'll gain: Business Process Modeling, Process Modeling, Responsible AI, Digital Transformation, Business Process Management, Business Process Improvement, AI Product Strategy, Workflow Management, AI Enablement, Product Management, Market Opportunities, Sustainable Development, Social Impact, Generative AI, Customer Insights, Innovation, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    43 reviews

    Intermediate · Specialization · 1 - 4 Weeks

  • E

    EDHEC Business School

    Climate Change and Sustainable Investing

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Climate Change Programs, Climate Change Mitigation, Portfolio Risk, Portfolio Management, Investment Management, Project Finance, Financial Systems, Environmental Policy, Finance, Financial Market, Securities (Finance), Economics, General Finance, Environmental Issue, Economics, Policy, and Social Studies, Financial Policy, Energy and Utilities, Sustainable Engineering, Mitigation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    421 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Global Impact: Business Ethics

    Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Corporate Sustainability, Stakeholder Management, Stakeholder Analysis, Cultural Sensitivity, Decision Making, Cultural Diversity, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    545 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Instituto Tecnológico de Aeronáutica

    Desenvolvimento Ágil com Java Avançado

    Skills you'll gain: Model View Controller, Selenium (Software), Web Applications, Java, Java Programming, Data Access, Java Platform Enterprise Edition (J2EE), Agile Methodology, Web Development, Integration Testing, Software Testing, Application Development, Agile Software Development, Test Automation, Functional Testing, Software Design Patterns

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Managing Asthma, Allergies, Diabetes, and Seizures in School

    Skills you'll gain: Chronic Diseases, Parent Communication, Care Management, Pediatric First Aid, Care Coordination, Psychosocial Assessments, Medical Emergency, Health Education, First Aid, Patient Education and Support, Pediatrics, Emergency Response, Pulmonology, Pediatric Nursing, Nursing Care, Respiratory Care, Patient Communication, Food Safety and Sanitation, Nursing, Airway Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    732 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia Darden School Foundation

    Content Marketing Using Generative AI

    Skills you'll gain: Large Language Modeling, Customer Insights, Online Advertising, Digital Advertising, Keyword Research, LLM Application, Search Engine Marketing, AI Personalization, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing Campaigns, Digital Marketing, Digital Brand Strategy, Generative AI, Data-Driven Marketing, Personalized Campaigns, Marketing Analytics, Consumer Behaviour, Brand Marketing

    4
    Rating, 4 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    ESG and Social Activism

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Governance, Corporate Sustainability, Diversity and Inclusion, Corporate Strategy, Corporate Communications, Business Ethics, Crisis Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Social Impact, Advocacy, Stakeholder Management, Public Relations, Stakeholder Engagement, Risk Management, Executive Recruitment, Stakeholder Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    178 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IESE Business School

    Marketing estratégico: claves para competir con éxito

    Skills you'll gain: Strategic Marketing, Marketing Planning, Target Market, Marketing, Customer Retention, Branding, Product Strategy, Brand Management, Brand Strategy, Marketing Strategy and Techniques, Marketing Communications, Marketing Channel, Promotional Strategies, Product Promotion, Brand Awareness, Market Analysis, Customer Insights, Consumer Behaviour, Competitive Analysis, Business Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    693 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Introduction to Cybersecurity Fundamentals

    Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security, Computer Security Awareness Training, Cyber Security Strategy, Security Awareness, Threat Management, Network Security, Information Privacy, Malware Protection, Email Security, Mitigation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    930 reviews

    Beginner · Course · 1 - 4 Weeks

1…360361362…834

In summary, here are 10 of our most popular customer relationship management courses

  • Fundamentals of Business Analysis : Starweaver
  • Preparing for Google Cloud Certification: Cloud Engineer Professional Certificate en Español: Google Cloud
  • High-Performance and Parallel Computing: University of Colorado Boulder
  • AI Innovation & Product Strategy: Starweaver
  • Climate Change and Sustainable Investing: EDHEC Business School
  • Global Impact: Business Ethics: University of Illinois Urbana-Champaign
  • Desenvolvimento Ágil com Java Avançado: Instituto Tecnológico de Aeronáutica
  • Managing Asthma, Allergies, Diabetes, and Seizures in School: University of Colorado System
  • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
  • ESG and Social Activism: University of Pennsylvania

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok