Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Michigan
Skills you'll gain: Feature Engineering, Model Evaluation, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Machine Learning Methods, Machine Learning, Model Optimization, Machine Learning Algorithms, Unsupervised Learning, Python Programming, Classification Algorithms, Artificial Neural Networks
★ 4.6 (8.8K) · Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction
★ 4.9 (5.7K) · Beginner · Course · 1 - 4 Weeks
DeepLearning.AI
Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Computer Vision, Model Evaluation, Transfer Learning, Image Analysis, Keras (Neural Network Library), Natural Language Processing, Model Training, Time Series Analysis and Forecasting, Deep Learning, Embeddings, Fine-tuning, Artificial Neural Networks, Applied Machine Learning, Classification Algorithms, Predictive Modeling, Forecasting, Machine Learning
★ 4.7 (25K) · Intermediate · Professional Certificate · 3 - 6 Months
Stanford Online
Skills you'll gain: Mathematical Theory & Analysis, Logical Reasoning, Computational Logic, Deductive Reasoning, Critical Thinking, Advanced Mathematics, General Mathematics, Calculus, Communication Strategies, Constructive Feedback
★ 4.8 (3K) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Personalized Campaigns, Data-Driven Marketing, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Email Automation, Marketing Analytics, Email Marketing, Customer Retention, Customer Relationship Management (CRM) Software, Lead Generation, Prompt Engineering, Data-Driven Decision-Making, Customer Insights, ChatGPT, Market Research, AI Personalization, Campaign Management, Generative AI
Intermediate · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Rapport Building, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Brand Marketing, Sales Management, Persuasive Communication, Customer Advocacy, Brand Strategy, Sales Strategy, Selling Techniques, Brand Management, Sales, Customer Retention, Customer experience improvement, Consultative Selling, Revenue Management, Storytelling, Customer Insights, Customer Service
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Growth Strategies, Product Management, Agile Product Development, Product Marketing, Customer Success Management, User Research, Product Roadmaps, Product Strategy, Performance Metric, Go To Market Strategy, Performance Measurement, Product Development, Customer Insights, Product Improvement, Value Propositions, Design and Product, Content Performance Analysis, Design Thinking, User Experience, B2B Sales
Intermediate · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Usability, User Story, Continuous Delivery, Persona Development, Agile Software Development, Sprint Planning, Peer Review, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Product Improvement, User Interface (UI), Design Thinking, Customer Analysis, Product Development, Persona (User Experience)
★ 4.7 (4.9K) · Beginner · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives
★ 4.5 (13K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, ChatGPT, Registration, Leadership
★ 4.7 (4.6K) · Beginner · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing Tools, Digital Marketing, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Promotional Strategies, Digital Transformation, Market Dynamics, Digital Media Strategy, Shared Media, Earned Media, Customer Engagement
★ 4.7 (17K) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Pharmaceuticals, Clinical Research, Commercialization, Pre-Clinical Development, Pharmaceutical Sales, Pharmacology, Regulatory Affairs, Pharmaceutical Terminology, Managed Care, Intellectual Property, Sales Strategy, Product Planning, Biotechnology, Portfolio Management, Bioinformatics, Strategic Partnership, Medical Science and Research, Marketing
★ 4.6 (6.5K) · Beginner · Specialization · 3 - 6 Months