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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • U

    University of Michigan

    Applied Machine Learning in Python

    Skills you'll gain: Feature Engineering, Model Evaluation, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Machine Learning Methods, Machine Learning, Model Optimization, Machine Learning Algorithms, Unsupervised Learning, Python Programming, Classification Algorithms, Artificial Neural Networks

    4.6 stars, 8.8K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (8.8K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Unsupervised Learning, Recommenders, Reinforcement Learning

    Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction

    4.9 stars, 5.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (5.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    DeepLearning.AI TensorFlow Developer

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Computer Vision, Model Evaluation, Transfer Learning, Image Analysis, Keras (Neural Network Library), Natural Language Processing, Model Training, Time Series Analysis and Forecasting, Deep Learning, Embeddings, Fine-tuning, Artificial Neural Networks, Applied Machine Learning, Classification Algorithms, Predictive Modeling, Forecasting, Machine Learning

    4.7 stars, 25K reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.7 (25K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • S

    Stanford Online

    Introduction to Mathematical Thinking

    Skills you'll gain: Mathematical Theory & Analysis, Logical Reasoning, Computational Logic, Deductive Reasoning, Critical Thinking, Advanced Mathematics, General Mathematics, Calculus, Communication Strategies, Constructive Feedback

    4.8 stars, 3K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (3K) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Email Automation & AI

    Skills you'll gain: Personalized Campaigns, Data-Driven Marketing, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Email Automation, Marketing Analytics, Email Marketing, Customer Retention, Customer Relationship Management (CRM) Software, Lead Generation, Prompt Engineering, Data-Driven Decision-Making, Customer Insights, ChatGPT, Market Research, AI Personalization, Campaign Management, Generative AI

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Brand-Driven Sales: Influence Buyers And Grow Revenue

    Skills you'll gain: Rapport Building, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Brand Marketing, Sales Management, Persuasive Communication, Customer Advocacy, Brand Strategy, Sales Strategy, Selling Techniques, Brand Management, Sales, Customer Retention, Customer experience improvement, Consultative Selling, Revenue Management, Storytelling, Customer Insights, Customer Service

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Growth Product Manager's Handbook

    Skills you'll gain: Growth Strategies, Product Management, Agile Product Development, Product Marketing, Customer Success Management, User Research, Product Roadmaps, Product Strategy, Performance Metric, Go To Market Strategy, Performance Measurement, Product Development, Customer Insights, Product Improvement, Value Propositions, Design and Product, Content Performance Analysis, Design Thinking, User Experience, B2B Sales

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • U

    University of Virginia

    Agile Development

    Skills you'll gain: Usability Testing, Agile Product Development, Usability, User Story, Continuous Delivery, Persona Development, Agile Software Development, Sprint Planning, Peer Review, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Product Improvement, User Interface (UI), Design Thinking, Customer Analysis, Product Development, Persona (User Experience)

    4.7 stars, 4.9K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (4.9K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • D

    Duke University

    Data Science Math Skills

    Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives

    4.5 stars, 13K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (13K) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • I

    IBM

    IBM Product Manager

    Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, ChatGPT, Registration, Leadership

    4.7 stars, 4.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (4.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Marketing in a Digital World

    Skills you'll gain: Digital Marketing Tools, Digital Marketing, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Promotional Strategies, Digital Transformation, Market Dynamics, Digital Media Strategy, Shared Media, Earned Media, Customer Engagement

    4.7 stars, 17K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (17K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of California San Diego

    Drug Development Product Management

    Skills you'll gain: Drug Development, Clinical Trials, Pharmaceuticals, Clinical Research, Commercialization, Pre-Clinical Development, Pharmaceutical Sales, Pharmacology, Regulatory Affairs, Pharmaceutical Terminology, Managed Care, Intellectual Property, Sales Strategy, Product Planning, Biotechnology, Portfolio Management, Bioinformatics, Strategic Partnership, Medical Science and Research, Marketing

    4.6 stars, 6.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (6.5K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…373839…394

In summary, here are 10 of our most popular customer success courses

  • Applied Machine Learning in Python: University of Michigan
  • Unsupervised Learning, Recommenders, Reinforcement Learning: DeepLearning.AI
  • DeepLearning.AI TensorFlow Developer: DeepLearning.AI
  • Introduction to Mathematical Thinking: Stanford Online
  • Email Automation & AI: Coursera
  • Brand-Driven Sales: Influence Buyers And Grow Revenue: The Expert Academy
  • Growth Product Manager's Handbook: Packt
  • Agile Development: University of Virginia
  • Data Science Math Skills: Duke University
  • IBM Product Manager: IBM

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