IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Responsible AI, Generative AI, Customer Insights, Market Trend, Persona Development, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Firefly, Prompt Engineering, Adobe Express, Collaborative Software, Adobe Creative Cloud, Generative AI, Adobe Photoshop, Generative AI Agents, AI Personalization, Content Creation, Data Import/Export, Responsible AI, Data Ethics, Creative Design, Storytelling, Brand Strategy, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Patient Communication, Compassion, Patient-centered Care, Empathy, Interpersonal Communications, Active Listening, Communication, Emotional Intelligence, Cultural Diversity, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Big Data, Data Processing, Data Analysis, Analytics, Data Lakes, Data Warehousing, Apache Spark, Data Storage Technologies, Apache Hadoop, Real Time Data, Distributed Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), GitHub, Git (Version Control System), Version Control, CI/CD, File I/O, Object Oriented Programming (OOP), Test Automation, JUnit, Test Data, Unit Testing, Test Case, Regression Testing, Web Development Tools, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Computer Programming
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Tool Calling, LLM Application, Multimodal Prompts, Prompt Patterns, Prompt Engineering, Large Language Modeling
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Secure Coding, Application Security, DevSecOps, Security Testing, Software Development Methodologies, Configuration Management, Software Development, Software Configuration Management, Software Development Life Cycle, Software Testing, API Testing, Threat Modeling, Application Programming Interface (API), Cloud Security, Risk Management Framework, Change Control
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Data Sharing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Ethics, Responsible AI, Diversity Awareness, Generative AI, Ethical Standards And Conduct, Cultural Diversity, Artificial Intelligence, Law, Regulation, and Compliance, Algorithms, Information Privacy
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management
Intermediate · Course · 1 - 4 Weeks