IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Information Architecture, Content Management Systems, Web Content, Web Applications, Web Presence, Content Management, Web Design and Development, System Configuration
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures, Event-Driven Programming, Data Access
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Development, Sustainable Systems, Socioeconomics, Community Development, Sustainable Business, Social Impact, Governance, Systems Thinking, Multimedia, Case Studies, Resource Utilization, Innovation, Stakeholder Engagement, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, ChatGPT, Education Software and Technology, Training Programs, Developing Training Materials, AI Integrations, Innovation, Ethical Standards And Conduct, Case Studies, Automation
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Structural Engineering, Structural Analysis, Construction Estimating, Civil Engineering, Construction, Engineering Calculations, Drafting and Engineering Design, Building Codes, Engineering Plans And Specifications, Design Specifications, Engineering Documentation, Engineering Drawings, Technical Documentation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Classification And Regression Tree (CART), Convolutional Neural Networks, Random Forest Algorithm, Recurrent Neural Networks (RNNs), Decision Tree Learning, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Computer Vision, Classification Algorithms, Model Training, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Unsupervised Learning, Model Evaluation, Time Series Analysis and Forecasting, Supervised Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Model Training, Feature Engineering, Artificial Intelligence, Deep Learning, Classification Algorithms, Generative AI, Model Optimization, Regression Analysis
Intermediate · Course · 1 - 4 Weeks
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Management, Process Modeling, Process Development, Business Process, Process Validation, Release Management, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Data Visualization, Data Visualization Software, Statistical Visualization, Data Presentation, Plot (Graphics), Data Storytelling, Tableau Software, Exploratory Data Analysis, Descriptive Statistics, Data Analysis, Descriptive Analytics, Data Mapping
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Browser Compatibility, Frontend Integration, Javascript, Interactive Design, Hypertext Markup Language (HTML), Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours