
Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Innovation, Design Strategies, Product Development, Product Design, Strategic Thinking, User Feedback, Prioritization, Stakeholder Engagement, Decision Making, Data-Driven Decision-Making, Collaboration, Customer Engagement
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Control Systems, Mechanics, Mechanical Engineering, Mathematical Modeling, Torque (Physics), Engineering Calculations, Applied Mathematics, Linear Algebra, Graphical Tools, Estimation
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Technical Sales, Communication, Telecommuting, Storytelling, Sales Development, Sales, Portfolio Management, Branding, Personal Attributes, LinkedIn, Professionalism, Empathy
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Strategic Leadership, Talent Acquisition, Workforce Development, Team Building, Team Management, Leadership Development, People Analytics, Leadership, Cultural Diversity, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Design Thinking, Student-Centred Learning, Education Software and Technology, Creative Thinking, Innovation, Human Centered Design, Brainstorming, Creative Problem-Solving, Creativity, Needs Assessment, Problem Solving, Constructive Feedback, Collaboration, Empathy
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Control Systems, Robotics, Simulation and Simulation Software, Virtual Environment, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Estimation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Science and Research, Physics, Scientific Methods, Investigation
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Sales Presentations, Marketing Design, Brainstorming, Presentations, English Language, Marketing Materials, Advertising, Business Correspondence, Public Speaking, Persuasive Communication, Business Writing, Marketing Communications, Employee Surveys, Business Communication, Data Visualization, Communication Strategies, Marketing, Marketing Psychology, Professional Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Computational Logic, Computer Science
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Planning, Revenue Management, Performance Metric, Business Strategy, Market Opportunities, Customer Analysis, User Feedback, Consumer Behaviour
Beginner · Course · 1 - 3 Months