IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, General Networking, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Cloud Technologies, Network Infrastructure, Hardening, Network Performance Management, Authentications
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Manufacturing Processes, Semiconductors, Mechanical Engineering, Materials science, Structural Analysis, Production Process, Process Engineering, Mechanics, Reliability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Administration, Network Troubleshooting, System Configuration, TCP/IP, Computer Networking, Local Area Networks, General Networking, Virtual Environment, Servers, Networking Hardware, Network Engineering, Simulations, Configuration Management, Information Technology, Verification And Validation
Intermediate · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Patient Communication, Compassion, Patient-centered Care, Empathy, Dignity in Care, Interpersonal Communications, Active Listening, Verbal Communication Skills, Communication, Emotional Intelligence, Self-Awareness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Planning, Microsoft 365, Productivity Software, Project Management Software, Project Planning, Collaborative Software, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Technical Communication, Language Competency, English Language, Health Technology, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Data Security
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Environmental Issue, Sustainable Development, Environment and Resource Management, Cultural Sensitivity, Culture, Social Justice, Liberal Arts, Cultural Diversity, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Legal Technology, Risking, Legal Risk, Legal Research, Data Ethics, Law, Regulation, and Compliance, AI Workflows, Business Workflow Analysis, General Data Protection Regulation (GDPR), Regulation and Legal Compliance, Regulatory Compliance, Business Process Automation, Workflow Management, Compliance Management, Automation, Legal Strategy, AI Enablement, Research, Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sociology, Social Sciences, Social Justice, Culture, Social Studies, Liberal Arts, Media and Communications, Cultural Diversity, Electronic Media, World History, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Enablement, Sales, Sales Process, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Criminal Investigation and Forensics, Investigation, Cybersecurity, Data Security, Cyber Governance, Cyber Security Policies, Computer Security, Digital Assets, Security Testing, Data Analysis Software, Cyber Risk, Incident Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Network Performance Management, Cloud Services, Cloud Deployment, Local Area Networks, Software-Defined Networking, General Networking, Ansible, Network Administration, IT Automation, Authentications, Network Engineering, Virtualization, Network Infrastructure
Advanced · Course · 1 - 3 Months