Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (577) · Beginner · Professional Certificate · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Management Training And Development, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Relationship Building, Leadership Development, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership
★ 4.6 (4K) · Mixed · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Critical Thinking and Problem Solving, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

University of Geneva
Skills you'll gain: Child Development, Infant Care, Childhood Education and Development, Self-Awareness, Child Welfare, Human Development, Emotional Intelligence, Personal Development, Parent Communication, Working With Children, Self-Discipline, Psychology, Social Skills, Empathy, Recognizing Others, Creativity
★ 4.9 (812) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Pre-Clinical Development, Drug Interaction, Clinical Trials, Pharmacology, Drug Development, Pharmaceuticals, Patient Safety, Clinical Research, Competitive Intelligence, Pharmacotherapy, Biochemical Assays, Pharmaceutical Terminology, Laboratory Research, Laboratory Testing, Medication Administration, Biochemistry, Medical Science and Research, Safety Assurance, Biotechnology, Chemistry
★ 4.8 (308) · Intermediate · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Health Promotion, Microbiology, Health Assessment, Health Education, Sanitation, Infection Control, Program Evaluation, Healthcare Ethics, Epidemiology, Infectious Diseases, Health Policy, Preventative Care, Behavioral Economics, Social Determinants Of Health, Behavioral Health, Intelligence Collection and Analysis
★ 4.7 (712) · Beginner · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Substance Abuse, Clinical Psychology, Mental Health Therapies, Mental and Behavioral Health, Psychiatry, Trauma Care, Mental Health, Substance Abuse Counseling, Psychology, Cognitive Behavioral Therapy, Behavioral Health, Pharmacology, Diagnostic Tests, Psychological Evaluations, Neurology, Cultural Diversity, Patient Treatment, Epidemiology, Patient Evaluation
★ 4.8 (190) · Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Petroleum Industry, Oil and Gas, Energy and Utilities, Safety Training, Billing, Billing & Invoicing, Safety Standards, Supply Chain, Accident Prevention, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Issue, Logistics
★ 4.7 (2.4K) · Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Psychiatry, Mental and Behavioral Health, Pharmacology, Pharmacotherapy, Life Sciences, Neurology, Developmental Disabilities, Psychology, Sensory Systems Analysis, Precision Medicine, Child Development, Maternal Health, Nutrition and Diet, Pre-Clinical Development, Emerging Technologies, Magnetic Resonance Imaging
★ 4.9 (154) · Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Child Development, Childhood Education and Development, Working With Children, Special Education, Education and Training, Teaching, Family Support, Parent Communication, Cultural Diversity, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Classroom Management, Cultural Responsiveness, Psychosocial Assessments, Behavior Management, Behavioral Management, Positive Behavior Support, Cultural Sensitivity, Creativity, Communication
★ 4.9 (142) · Beginner · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Neonatal Intensive Care Unit, Infant Care, Postpartum Care, Respiratory Care, Cardiopulmonary Resuscitation (CPR), Pediatrics, Nursing Care, Life Support, Epidemiology, Airway Management, Medical Equipment, Oxygen Therapy, Vital Signs, Nutrition and Diet, Clinical Monitoring, Clinical Nutrition
★ 4.8 (2K) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Care, Medical Records, Health Information Management, Health Systems, Clinical Informatics, Electronic Medical Record System, Databases, Health Technology, Informatics, Healthcare Industry Knowledge, Clinical Data Management, Data Analysis, Data Quality, Interoperability, Big Data, Data Access, Query Languages, Data Integration, Data Science
★ 4.6 (236) · Beginner · Course · 1 - 4 Weeks