IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Business Intelligence, Data Modeling, Database Design, Data Management, Data Integration, Performance Tuning, Databases, Data Transformation, Query Languages, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Network Routers, Virtual Networking, Ansible, General Networking, Network Infrastructure, Network Administration, Software-Defined Networking, Computer Networking, Network Planning And Design
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Business Intelligence Software, Data Modeling, Database Design, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Collaborative Software, Digital pedagogy, Learning Management Systems, Content Management
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Positivity, Optimism, Empowerment, Growth Mindedness, Personal Development, Self-Awareness, Meditation & Breathwork, Professional Development, Mindfulness, Habit Formation, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Electric Power Systems, Electrical Systems, Performance Tuning, Electrical Power, Energy and Utilities, Thermal Management, Control Systems, Basic Electrical Systems, Capacity Management, Electrical Safety, Sustainable Technologies, Electronic Components, System Monitoring, Performance Analysis, Chemistry, Materials science, Failure Analysis, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Innovation, Corporate Strategy, Entrepreneurship, Team Management, Organizational Strategy, Organizational Development, Program Evaluation, Business Management, Culture Transformation, New Business Development, Case Studies, Initiative and Leadership, Growth Strategies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Agile Methodology, Program Development, Stakeholder Analysis, Stakeholder Communications, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Higher Education, Personal Development, Self-Awareness, Goal Setting, Lifelong Learning, Decision Making, Adult Education, Planning, Student Support and Services, Resourcefulness, Research, Ability To Meet Deadlines, Relationship Building, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Kubernetes, Cloud Applications, Cloud Deployment, Operational Databases, Google Cloud Platform, Cloud Management, Database Application, Databases, Cloud-Native Computing, Containerization, Data Access, PostgreSQL, SQL
Beginner · Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Agentic Workflows, Technical Communication, AI Enablement, Model Deployment, AI Workflows, Generative AI Agents, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Decision Intelligence, Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
Beginner · Specialization · 1 - 3 Months