Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Computing Architecture, Cloud Deployment, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis
Intermediate · Specialization · 1 - 3 Months

Stanford University
Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payment Systems, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Generative AI, Model Deployment, Cloud Management, Kubernetes, Large Language Modeling, CI/CD, Cloud Deployment, Machine Learning Methods, Continuous Deployment, Tensorflow, Model Evaluation, Apache Airflow, AI Workflows, Continuous Integration, Feature Engineering, Containerization, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Role-Based Access Control (RBAC), Automation, Python Programming, Cloud Infrastructure
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Benchmarking, Process Optimization, Cloud Deployment, Model Evaluation, Network Performance Management, Convolutional Neural Networks, Keras (Neural Network Library), Network Model, Project Performance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Data Cleansing, Statistical Inference, Data Preprocessing, Data Access, Statistical Methods, Data Quality, Probability & Statistics, Data Analysis, Statistical Hypothesis Testing, Exploratory Data Analysis, Artificial Intelligence, Data Science, Data Transformation, Jupyter, Pandas (Python Package), Machine Learning, Box Plots, Scatter Plots, SQL
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Vibe coding, Programming Principles, Prompt Engineering, OpenAI API, LangChain, Generative AI Agents, AI Enablement, Artificial Intelligence, Generative AI, Responsible AI, Computer Programming, Application Development, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), No-Code Development, Debugging
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Communication, LLM Application, Debugging, Anomaly Detection, Root Cause Analysis, Pandas (Python Package), Business Metrics, Data Analysis Expressions (DAX), Data Analysis, Analysis, Data Processing, Data Manipulation, Performance Metric, Generative AI, Customer Retention, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills
Beginner · Course · 1 - 3 Months