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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Microservices Architecture for AI Systems

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Computing Architecture, Cloud Deployment, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    S

    Stanford University

    Introduction to Healthcare

    Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Edureka

    Claude AI and Prompting for Everyone

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Artificial Intelligence, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    The Complete Guide to ASP.NET Core MVC (.NET 6)

    Skills you'll gain: Payment Systems, Debugging

    Intermediate · Course · 3 - 6 Months

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    Packt

    Real-world End to End Machine Learning Ops on Google Cloud

    Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Generative AI, Model Deployment, Cloud Management, Kubernetes, Large Language Modeling, CI/CD, Cloud Deployment, Machine Learning Methods, Continuous Deployment, Tensorflow, Model Evaluation, Apache Airflow, AI Workflows, Continuous Integration, Feature Engineering, Containerization, Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Boto3 Essentials – Automate AWS Cloud with Python Boto3

    Skills you'll gain: Role-Based Access Control (RBAC), Automation, Python Programming, Cloud Infrastructure

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Optimize AI Inference Speed & Accuracy

    Skills you'll gain: Model Deployment, Benchmarking, Process Optimization, Cloud Deployment, Model Evaluation, Network Performance Management, Convolutional Neural Networks, Keras (Neural Network Library), Network Model, Project Performance

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Exploratory Data Analysis for Machine Learning

    Skills you'll gain: Feature Engineering, Data Cleansing, Statistical Inference, Data Preprocessing, Data Access, Statistical Methods, Data Quality, Probability & Statistics, Data Analysis, Statistical Hypothesis Testing, Exploratory Data Analysis, Artificial Intelligence, Data Science, Data Transformation, Jupyter, Pandas (Python Package), Machine Learning, Box Plots, Scatter Plots, SQL

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.5K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    A

    AI CERTs

    AI for Vibe Coding

    Skills you'll gain: Vibe coding, Programming Principles, Prompt Engineering, OpenAI API, LangChain, Generative AI Agents, AI Enablement, Artificial Intelligence, Generative AI, Responsible AI, Computer Programming, Application Development, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), No-Code Development, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Coursera

    Analyze Logs: Fix LLM Hallucinations

    Skills you'll gain: Technical Communication, LLM Application, Debugging, Anomaly Detection, Root Cause Analysis, Pandas (Python Package), Business Metrics, Data Analysis Expressions (DAX), Data Analysis, Analysis, Data Processing, Data Manipulation, Performance Metric, Generative AI, Customer Retention, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Evaluating Designs with Users

    Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
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    299 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…424344…549

In summary, here are 10 of our most popular customer experience courses

  • ITIL 4: Management Practices: Logical Operations
  • Microservices Architecture for AI Systems: Coursera
  • Introduction to Healthcare: Stanford University
  • Claude AI and Prompting for Everyone: Edureka
  • The Complete Guide to ASP.NET Core MVC (.NET 6): Packt
  • Real-world End to End Machine Learning Ops on Google Cloud: Packt
  • Boto3 Essentials – Automate AWS Cloud with Python Boto3: Packt
  • Optimize AI Inference Speed & Accuracy: Coursera
  • Exploratory Data Analysis for Machine Learning: IBM
  • AI for Vibe Coding: AI CERTs

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