Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Sales Strategy, Sales, AI Enablement, Customer Analysis, Customer Relationship Management, Sales Presentations, Real Time Data, Automation, Proposal Development, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache, CI/CD, Full-Stack Web Development, Continuous Deployment, Ruby (Programming Language), Service Management, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Collection, Marketing, Marketing Analytics, Google Analytics, Digital Marketing, Customer Data Management, Application Programming Interface (API), Market Data, Personally Identifiable Information, Web Analytics, Information Privacy, API Gateway, Data Integration, Data Analysis, Data-Driven Decision-Making, Advertising
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Backlogs, Sprint Planning, Agile Methodology, Project Risk Management, Test Driven Development (TDD), Sprint Retrospectives, Scaled Agile Framework, Agile Software Development, Kanban Principles, Risk Management, DevOps, Continuous Integration, Lean Methodologies, Management Reporting, Project Coordination, Scrum (Software Development)
Beginner · Specialization · 3 - 6 Months
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Solution Design, Data Integration, Business Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Operational Excellence, Customer experience improvement, Operational Efficiency, Salesforce, Cloud-Based Integration, Systems Integration, Amazon Web Services, Data Integration, Business Solutions, Business Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Microsoft Power Platform, Microsoft Azure, Development Environment, Application Deployment, Microsoft 365, Docker (Software), Virtual Environment, Software As A Service, Integrated Development Environments, Cloud Deployment, Serverless Computing, Git (Version Control System), Business Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Relational Databases, Amazon Elastic Compute Cloud, MySQL, Database Management, Serverless Computing, Amazon Web Services, AWS CloudFormation, Cloud Engineering, Identity and Access Management, Scalability, Cloud Computing Architecture, User Accounts, Cloud Storage, Cloud Computing, Cloud Deployment, Data Storage Technologies, Data Storage, Infrastructure as Code (IaC)
Beginner · Course · 1 - 3 Months