IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cloud Management, Cloud Computing Architecture, Cloud Services, Billing, Operating Cost, Cloud Computing, Cloud Platforms, Cost Management, Multi-Cloud, Expense Management, Cross-Functional Collaboration, Budget Management, Financial Controls, Amazon Web Services, Accountability, Account Management, Resource Utilization, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Amazon Web Services, Code Review, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Generative AI Agents, Automation, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, GitHub, Continuous Deployment, Git (Version Control System), Development Environment, Docker (Software), Security Controls, Automation, YAML, JavaScript Frameworks, Event-Driven Programming
Beginner · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Network Analysis, Social Network Analysis, Marketing Analytics, Unstructured Data, Semantic Web, Statistical Methods, Text Mining, Data Structures, JSON, Natural Language Processing, Data Visualization Software, Visualization (Computer Graphics), Python Programming
Build toward a degree
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Enterprise Application Management, ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Application Design, Business Metrics, Program Evaluation, Process Optimization, Performance Tuning, Application Programming Interface (API), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Social Media Content, Writing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Restful API, Spring Boot, Full-Stack Web Development, React.js, IntelliJ IDEA, Object-Relational Mapping, Web Services, JavaScript Frameworks, Integrated Development Environments, Front-End Web Development, YAML, Web Applications, Back-End Web Development, Data Access, User Interface (UI), MongoDB, Application Programming Interface (API), UI Components, JSON, Databases
Intermediate · Specialization · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Unit Testing, Verification And Validation, Development Testing, Software Installation, Infrastructure Architecture, Devops Tools, Cloud Infrastructure, Cloud Security, System Support, Maintainability, Configuration Management, Package and Software Management, Automation, Command-Line Interface, Data Maintenance, Development Environment, Ruby (Programming Language), Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Procedure Development, Database Management Systems, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Liberal Arts, Storytelling, World History, Writing
Mixed · Course · 1 - 4 Weeks