• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Retention

Results for "customer retention"


  • I

    IE Business School

    Gestión de marca y producto

    Skills you'll gain: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Product Management, Product Strategy, New Product Development, Customer Engagement, Journey Mapping, Product Development, Experience Design, Internal Communications, Portfolio Management, Competitive Analysis, Employee Engagement, Conversion Funnel Analysis

    4.8 stars, 755 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (755) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Generative AI for Retail Inventory Management

    Skills you'll gain: Demand Planning, Inventory Management System, Forecasting, Merchandising, Inventory Control Systems, Enterprise Architecture, Generative AI, Inventory Control, Performance Measurement, Customer Demand Planning, Operational Performance Management, Inventory Management, Inventory and Warehousing, Return On Investment, Key Performance Indicators (KPIs), Time Series Analysis and Forecasting, Business Analysis, ChatGPT, Data-Driven Decision-Making, Order Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • R

    Rutgers the State University of New Jersey

    Supply Chain Analytics Essentials

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Working Capital, Inventory and Warehousing, Supply Management, Data Analysis, Strategic Sourcing, Demand Planning, Logistics Management, Operational Efficiency, Data-Driven Decision-Making, Business Metrics, Manufacturing and Production, Financial Analysis, Data Visualization, Performance Improvement, Problem Solving, Critical Thinking and Problem Solving, Storytelling

    4.6 stars, 1.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Managing an Agile Team

    Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Kanban Principles, Innovation, Process Improvement, Selling Techniques, Customer experience improvement, Discussion Facilitation

    4.7 stars, 1.4K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (1.4K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    PSM II Scrum Master Certification - Advanced Preparation

    Skills you'll gain: Backlogs, Continuous Delivery, Scrum (Software Development), Product Development, Continuous Deployment, Scaled Agile Framework, Continuous Integration, Agile Product Development, People Development, Product Requirements, User Story, Sprint Planning, Performance Measurement, Sprint Retrospectives, Product Roadmaps, Agile Software Development, People Management, Agile Methodology, Agile Project Management, Product Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • M

    MathWorks

    Practical Data Science with MATLAB

    Skills you'll gain: Data Storytelling, Model Evaluation, Feature Engineering, Data Visualization, Plot (Graphics), Supervised Learning, Dimensionality Reduction, Data Presentation, Data Integration, Scientific Visualization, Statistical Visualization, Data Preprocessing, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Classification Algorithms, Model Training, Technical Communication, Data Analysis, Machine Learning Methods

    4.8 stars, 1.1K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.1K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Scrum Master

    Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Project Management, Team Building, Team Management, Project Management Institute (PMI) Methodology, Meeting Facilitation, Agile Product Development, Product Requirements, Stakeholder Engagement, Organizational Change, Project Management, Risk Management, Communication

    4.6 stars, 577 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (577) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Survey Data Collection and Analytics

    Skills you'll gain: Sampling (Statistics), Sample Size Determination, Surveys, Survey Creation, Data Synthesis, Research Methodologies, Statistical Analysis, Data Analysis Software, Data Collection, Statistical Software, Interviewing Skills, Research Design, STATA (Software), R (Software), Data Integration, Data Validation, Data Ethics, Data Analysis, Statistical Programming, R Programming

    4.4 stars, 1.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.4 (1.5K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Introduction to Data Analysis with Python and Polars

    Skills you'll gain: Data Cleansing, Data Integration, Data Quality, Data Analysis Software, Data Manipulation, Data Wrangling, Data Transformation, Data Validation, Jupyter, Data Analysis, Programming Principles, Data Processing, Data Import/Export, Exploratory Data Analysis, Analytics, Development Environment, Python Programming, Command-Line Interface, Code Reusability

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • K

    KodeKloud

    Apache Kafka: Security and Event-Driven Systems

    Skills you'll gain: Apache Kafka, Performance Tuning, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud-Native Computing, Data Pipelines, Event-Driven Programming, Amazon S3, Data Integration, Data Governance, Systems Architecture, Cloud Security, Scalability, DevOps, Real Time Data, Continuous Integration, Data Security, Resilience

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of Colorado System

    Electric Utilities Fundamentals and Future

    Skills you'll gain: Electrical Power, Energy and Utilities, Electric Power Systems, Electrical Systems, Petroleum Industry, Regulatory Requirements, Environmental Regulations, Customer Engagement, Regulatory Affairs, Regulatory Compliance, Capacity Management, Sustainable Systems, Emerging Technologies, Billing, Technology Strategies, Environmental Issue, Environmental Policy, Climate Change Mitigation

    4.7 stars, 753 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (753) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, User Experience, Ideation, Persona (User Experience), Web Presence, Responsive Web Design, Graphic and Visual Design Software, Layout Design, Design Elements And Principles

    4.8 stars, 5K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (5K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
1…434445…276

In summary, here are 10 of our most popular customer retention courses

  • Gestión de marca y producto: IE Business School
  • Generative AI for Retail Inventory Management: STARWEAVER
  • Supply Chain Analytics Essentials: Rutgers the State University of New Jersey
  • Managing an Agile Team: University of Virginia
  • PSM II Scrum Master Certification - Advanced Preparation: Packt
  • Practical Data Science with MATLAB: MathWorks
  • Scrum Master: SkillUp
  • Survey Data Collection and Analytics: University of Michigan
  • Introduction to Data Analysis with Python and Polars: Packt
  • Apache Kafka: Security and Event-Driven Systems: KodeKloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok