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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    Getting Started with ALM in Azure DevOps

    Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Industrial IoT Integration with Micro850 PLC

    Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations

    Intermediate · Course · 1 - 3 Months

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    Packt

    Allen Bradley Micro850 PLC with IIoT

    Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations

    Intermediate · Specialization · 3 - 6 Months

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    Alex Genadinik

    Ecommerce: Sales Copywriting, Sell On Your Website Or Amazon

    Skills you'll gain: Overcoming Objections, Price Negotiation, Contract Negotiation, Vibe coding, Advertising, Google Ads, Closing (Sales), Marketing Psychology, Copywriting, B2B Sales, Social Media Marketing, Product Strategy, Order Management, Generative AI Agents, Brand Strategy, Branding, Marketing Materials, Rapport Building, Customer Retention, Logistics Management

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Analyze Advanced Cost Accounting Techniques Practically

    Skills you'll gain: Profit and Loss (P&L) Management, Operating Cost, Cost Estimation, Inventory Accounting, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Automate, Evaluate, and Optimize Email Marketing

    Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Performance Analysis, Performance Measurement, Quality Assurance, Campaign Management, Performance Metric, Benchmarking, Marketing Effectiveness, HubSpot CRM, Automation, Key Performance Indicators (KPIs), Marketing Analytics, Data-Driven Decision-Making, Personalized Service, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Estimate Agile Work with Story Points

    Skills you'll gain: Sprint Planning, User Story, Project Estimation, Scrum (Software Development), Agile Project Management, Agile Methodology, Forecasting, Jira (Software), Project Management Software, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Power BI Essentials and Advanced Techniques

    Skills you'll gain: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Transformation, Data Manipulation, Data Processing, Big Data, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Integration, Time Series Analysis and Forecasting

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Google Cloud Digital Leader Certification Guide

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Analyze Cybersecurity Risks in Financial Systems

    Skills you'll gain: Regulatory Compliance, Risk Analysis, Data Ethics, Emerging Technologies, Cloud Security, AI Security, Blockchain

    Beginner · Course · 1 - 4 Weeks

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    University of Pennsylvania

    Introduction to Spreadsheets and Models

    Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software, Process Optimization, Decision Tree Learning

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    Rating, 4.2 out of 5 stars
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    3.9K reviews

    Mixed · Course · 1 - 4 Weeks

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    Yale University

    Connected Leadership

    Skills you'll gain: Systems Thinking, Strategic Leadership, Leadership, Team Leadership, Team Building, Team Management, Leadership and Management, Action Oriented, Visionary, Time Management, Prioritization, Planning, Emotional Intelligence, Personal Development, Self-Awareness, Goal Setting, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    775 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Getting Started with ALM in Azure DevOps: Coursera
  • Industrial IoT Integration with Micro850 PLC: Packt
  • Allen Bradley Micro850 PLC with IIoT: Packt
  • Ecommerce: Sales Copywriting, Sell On Your Website Or Amazon: Alex Genadinik
  • Analyze Advanced Cost Accounting Techniques Practically: EDUCBA
  • Automate, Evaluate, and Optimize Email Marketing: Coursera
  • Estimate Agile Work with Story Points: Coursera
  • Power BI Essentials and Advanced Techniques: Packt
  • Google Cloud Digital Leader Certification Guide: Packt
  • Analyze Cybersecurity Risks in Financial Systems: EDUCBA

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