Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Customer Insights, Machine Learning, Marketing Analytics, Advanced Analytics, Data-Driven Decision-Making, Consumer Behaviour, Customer experience improvement, Artificial Intelligence, Financial Analysis, Retail Banking, Business Transformation

Skills you'll gain: Employee Coaching, Coaching, Employee Performance Management, Management Training And Development, Constructive Feedback, Performance Improvement, Empowerment, Problem Solving, Active Listening, Communication, Self-Awareness

Skills you'll gain: Product Marketing, Value Propositions, Target Market, Marketing, Product Strategy, Market Analysis, Marketing Strategy and Techniques, Market Trend, Competitive Analysis, Consumer Behaviour

Skills you'll gain: Professional Networking, Positivity, Design Thinking, Decision Making, Relationship Building, Professional Development, Creative Thinking, Interviewing Skills, Optimism, Self-Awareness, Negotiation, Personal Development, Emotional Intelligence, Goal Setting

Skills you'll gain: Ancient History, Liberal Arts, Art History, Creativity, Psychology, Writing, Interpersonal Communications

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, English Language, Writing, Communication, Planning, Collaboration

Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Governance, Risk Analysis, Key Performance Indicators (KPIs), Business Process, Regulatory Requirements, Analysis

Skills you'll gain: Compliance Management, Law, Regulation, and Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Ethical Standards And Conduct, Risk Management, Due Diligence, Employee Training, International Relations, Operations Management, Strategic Planning, Case Studies

Skills you'll gain: Entrepreneurship, Peer Review, Market Opportunities, Business Planning, Innovation, Consumer Behaviour, Business Leadership, Brand Management, Strategic Thinking, Marketing, Business Strategy, Business Development, Global Marketing, Strategic Marketing, Business Consulting, Business Strategies, Digital Media Strategy, Strategic Partnership, Competitive Analysis, Go To Market Strategy

Skills you'll gain: Strategic Thinking, Game Theory, Behavioral Economics, Business Strategy, Strategic Decision-Making, Complex Problem Solving, Problem Solving, Critical Thinking, Decision Making, Market Dynamics, Organizational Change, Business Analysis, Economics, Digital Media Strategy, Negotiation, Risk Management, Mergers & Acquisitions, Innovation, Economic Development