IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Workspace, Gmail, Data Management, Endpoint Security, Group Policy, Data Sharing, Compliance Management, Information Management, Cloud Management, Data Strategy, Productivity Software, Document Management, System Configuration, Calendar Management, Cloud Security, User Accounts, User Provisioning, Collaborative Software, Enterprise Application Management, File Management
Intermediate · Course · 1 - 4 Weeks

British Standards Institution
Skills you'll gain: AI Security, Responsible AI, Data Ethics, Risk Management, Risk Management Framework, Trustworthiness, AI literacy, Model Evaluation, Governance, Ethical Standards And Conduct, Artificial Intelligence, Vulnerability Assessments, Software Quality Assurance, Continuous Monitoring, Regulatory Compliance, Policy Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Data Import/Export, IT Automation, DevOps, Scripting, Python Programming, Debugging, Context Management, Configuration Management, File Management
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Resourcefulness, Personal Development, Active Listening, Compassion, Meditation & Breathwork, Self-Awareness, Overcoming Obstacles, Mental Health, Mental Concentration, Communication, Personal Care, Emotional Intelligence, Social Impact, Relationship Building, Behavioral Health, Cognitive flexibility
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Entry, Data Strategy, Data Quality, Data Storage, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Oral Expression, Vocabulary, Grammar, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, AI literacy, Prompt Patterns, Prompt Engineering Tools, AI Enablement, Generative AI, Generative AI Agents, Artificial Intelligence, AI Personalization, AI Workflows, Ideation, Decision Support Systems, Responsible AI, Google Workspace
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Forecasting, Risk Analysis, Analysis, Scenario Testing, Business Metrics, Mathematical Modeling, Forecasting, Risk Modeling, Excel Formulas, Financial Reporting, Business Modeling, Management Reporting, Performance Stress Testing, Business Risk Management, Data Analysis, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Style Guides, Peer Review
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Process Improvement and Optimization, Probability Distribution, Regression Analysis, Project Design, Quality Assessment, Project Schedules, Business Process, Project Management
Beginner · Specialization · 3 - 6 Months