IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Excel Macros, Dashboard, Business Process Automation, Microsoft Excel, Automation, Dashboard Creation, Real Time Data, Data Cleansing, Business Reporting, IT Automation, Data Preprocessing, Data Processing, Data Transformation, Interactive Data Visualization, Data Visualization, Solution Design, Business, Interactive Design, Interaction Design, Environment
Mixed · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Personal Development, Self-Discipline
Beginner · Course · 3 - 6 Months

Skills you'll gain: Cloud Platforms, Collaborative Software, Business Technologies, Technology Strategies, Cloud Infrastructure, Enterprise Application Management, Cloud Solutions, Digital Transformation, Technology Solutions, Cybersecurity, Cyber Security Strategy, Virtual Teams, Digital Marketing, Marketing Automation, Digital Marketing Tools, Customer Engagement, Cyber Attacks, Data Integration, General Networking, Professional Networking
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Emergency Response, Crisis Intervention, Sustainable Development, Political Sciences, Public Policies, Social Justice, Public Safety and National Security, Governance, Advocacy, Policy Analysis, World History
Beginner · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Software Development, Product Requirements, Requirements Management, Product Management, Software Development Methodologies, Software Engineering, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Autism Spectrum Disorders, Disabilities, Special Education, Developmental Disabilities, Applied Behavior Analysis, Communication Disorders, Child Development, Psychology, Behavior Management, Cognitive Behavioral Therapy, Clinical Psychology, Behavioral Health, Behavioral Management, Public Health, Health Education, Child Health, Mental and Behavioral Health, Neurology, Health Care, Diagnostic Tests
Beginner · Course · 1 - 3 Months

Skills you'll gain: Billing, Excel Macros, Business Process Automation, Billing Systems, Transaction Processing, Billing & Invoicing, Business Logic, Automation, Microsoft Excel, Tax Management, Visual Basic (Programming Language), IT Automation, Operations, Business, Restaurant Management, Project Controls, Course Development, Project Management, Project Implementation, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brokerage, Financial Trading, Financial Market, Investment Banking, Capital Markets, Securities Trading, Financial Systems, Transaction Processing, Financial Regulations, Financial Regulation, Equities, Regulatory Compliance, Finance, Banking, Reconciliation, Derivatives, Operations Management, IT Infrastructure, AI Workflows, Design
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Technical Support and Services, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Project, Resource Allocation, Workflow Management, Planning, Project Planning, Scheduling, Project Schedules, Calendar Management, Resource Management, Resource Utilization, Project Management Software, Management Reporting, Milestones (Project Management), Project Management, AI Workflows, Project Risk Management, Agile Project Management, Project Portfolio Management, Human Resources Management and Planning, IT Management
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Staff Management, Smart Goals, Employee Performance Management, Leadership and Management, Performance Management, People Development, Performance Appraisal, Performance Review, Industrial and Organizational Psychology, Organizational Leadership, Leadership, Decision Making, Strategic Decision-Making, Compensation Management, Recruitment, Compensation and Benefits, Talent Recruitment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Earned Value Management, Cost Management, Cost Estimation, Budget Management, Cost Control, Project Estimation, Budgeting, Estimation, Project Controls, Project Performance, Forecasting, Performance Metric, Performance Analysis, Project Management Software, Project Planning, Performance Management, Planning, IT Management, Data Management, Real Time Data
Mixed · Course · 1 - 4 Weeks