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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Logical Operations

    CCNA: Network Security, Automation, and Troubleshooting

    Skills you'll gain: Network Troubleshooting, Network Security, Network Administration, Remote Access Systems, Software-Defined Networking, Computer Networking, IT Automation, Virtual Private Networks (VPN), Infrastructure Security, Wireless Networks, General Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Protocols, Hardware Troubleshooting, Network Switches, TCP/IP, Automation

    Mixed · Course · 1 - 4 Weeks

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    IBM

    RAG for Generative AI Applications

    Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
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    532 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Packt

    Real-World Angular Projects, Testing, and Interview Prep

    Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Web Components, Front-End Web Development, Authentications, User Accounts, TypeScript, MySQL

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Microservices Architecture for AI Systems

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Computing Architecture, Cloud Deployment, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis

    Intermediate · Specialization · 1 - 3 Months

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    Packt

    Top 20 Most Powerful Life Coaching Questions

    Skills you'll gain: Empowerment, Coaching, Personal Development, Optimism, Accountability, Journals, Positivity, Mentorship, Lifelong Learning, Self-Awareness, Empathy, Resilience, Goal Setting, Relationship Building, Creativity

    Beginner · Course · 1 - 3 Months

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    Packt

    Public Speaking for Beginners - Speak with Confidence

    Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization

    Beginner · Course · 1 - 3 Months

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    Creo Incubator

    Cultivating Executive Presence

    Skills you'll gain: Executive Presence, Influencing, Oral Expression, Composure, Non-Verbal Communication, Verbal Communication Skills, Communication, Public Speaking, Business Leadership, Adaptability, Professional Development, Personal Attributes, Cognitive flexibility, Active Listening

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Align AI: Ethics, Strategy & Excellence

    Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Scalability, Risk Mitigation

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Allen Bradley Micro850 PLC with IIoT

    Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    Learn PLC and HMI from Scratch (Basic)

    Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback

    Intermediate · Specialization · 3 - 6 Months

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    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

    Advanced · Course · 1 - 3 Months

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    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

    Mixed · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • CCNA: Network Security, Automation, and Troubleshooting: Logical Operations
  • RAG for Generative AI Applications: IBM
  • Real-World Angular Projects, Testing, and Interview Prep: Packt
  • Microservices Architecture for AI Systems: Coursera
  • Top 20 Most Powerful Life Coaching Questions: Packt
  • Public Speaking for Beginners - Speak with Confidence: Packt
  • Cultivating Executive Presence: Creo Incubator
  • Align AI: Ethics, Strategy & Excellence: Coursera
  • Allen Bradley Micro850 PLC with IIoT: Packt
  • Learn PLC and HMI from Scratch (Basic): Packt

Other topics to explore

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70 courses
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