Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Network Architecture, Routing Protocols
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Intercultural Competence, Conflict Management, Team Motivation, Professional Networking, Cultural Diversity, Organizational Leadership, Cross-Functional Team Leadership, Business Leadership, Communication, Leadership, Business Ethics, Relationship Building, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Bootstrap (Front-End Framework), HTML and CSS, User Interface (UI), Front-End Web Development, Responsive Web Design, JavaScript Frameworks, Web Design, Web Development, Web Applications, Hypertext Markup Language (HTML), Full-Stack Web Development, Cascading Style Sheets (CSS), Back-End Web Development, React.js
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Computing Architecture, Cloud Deployment, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Store, Data Architecture, Big Data, Data Integration, Data Infrastructure, Data Storage, Relational Databases, Data Pipelines, Data Warehousing, Data Storage Technologies, Apache Hadoop, Data Mart, Databases, Data Lakes, SQL, Data Security, Apache Spark, NoSQL, Data Science
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Executive Presence, Influencing, Oral Expression, Composure, Non-Verbal Communication, Verbal Communication Skills, Communication, Public Speaking, Business Leadership, Adaptability, Professional Development, Personal Attributes, Cognitive flexibility, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Wiring, Wiring Diagram, Electrical Systems, Blueprint Reading, Electrical Equipment, Electrical Power, Schematic Diagrams, Technical Drawing, Engineering Drawings, Computer-Aided Design, Basic Electrical Systems, AutoCAD, Electrical Safety
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Web Components, Front-End Web Development, Authentications, User Accounts, TypeScript, MySQL
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Effectiveness, Strategic Decision-Making, Operations Management
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Go To Market Strategy, Competitive Analysis, Product Development, Market Analysis, Market Opportunities, User Experience, Marketing Strategies, Product Management, Market Research, Business Strategy, A/B Testing, Brand Strategy, Sales, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care
Beginner · Course · 1 - 3 Months