
Skills you'll gain: Consultative Selling, Verbal Communication Skills, Communication, Consumer Behaviour, Selling Techniques, Trustworthiness, Marketing Psychology, Communication Strategies, Customer Analysis, Persuasive Communication, Sales, General Sales Practices, Sales Strategy, Needs Assessment, Customer Relationship Building, Motivational Skills, Rapport Building, Customer Insights, Relationship Building, Empathy
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Systems, Nutritional Assessment, Sustainable Technologies, Nutrition and Diet, Product Lifecycle Management, Product Development, Sustainable Engineering, Social Determinants Of Health, Sustainability Standards, Environmental Issue, Food and Beverage, Product Improvement, Hazard Analysis, Environment Health And Safety, Environment, Health Assessment, Public Health, Safety Standards
★ 4.4 (116) · Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Marketing Psychology, Closing (Sales), Selling Techniques, Consumer Behaviour, Marketing, Negotiation, Product Marketing, Advertising, Marketing Materials, Customer Insights, Target Market, Target Audience, Customer Analysis, Customer experience improvement, Psychology, Decision Making, Critical Thinking
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
★ 4.7 (78) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Closing (Sales), Consultative Selling, Selling Techniques, Active Listening, Customer Relationship Building, Sales Process, General Sales Practices, Non-Verbal Communication, Overcoming Objections, Rapport Building, Consumer Behaviour
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
★ 4.6 (19) · Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Social Studies, Sociology, Social Justice, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness, Research Methodologies, Decision Intelligence, Experimentation
★ 4.7 (5.1K) · Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.7 (86) · Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Behavioral Health, Human Development, Healthcare Ethics, Precision Medicine, Social Studies, Life Sciences, Psychology, Psychiatry, Biostatistics, Molecular Biology, Research Methodologies, Research Design, Molecular, Cellular, and Microbiology, Biology, Mental Health Diseases and Disorders, Epidemiology
★ 4.8 (606) · Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Stress Management, Leadership, Leadership Studies, Influencing, Motivational Skills, Initiative and Leadership, Leadership Development, Industrial and Organizational Psychology, Team Motivation, Business Leadership, Strategic Leadership, Business Ethics, Persuasive Communication, Emotional Intelligence, Professional Networking, Empowerment
★ 4.5 (209) · Intermediate · Course · 1 - 4 Weeks
University of Rochester
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Consumer Behaviour, Economics, Policy, and Social Studies, Demand Planning, Resource Allocation, Market Analysis, Policy Analysis, Decision Making, Investment Management
★ 4.6 (272) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks