Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Risk Modeling, Artificial Intelligence and Machine Learning (AI/ML), Personalized Service, Digital Transformation, Data-Driven Marketing, Customer Insights, Machine Learning, Marketing Analytics, Machine Learning Methods, Customer Engagement, Risk Analysis, Driving engagement, Data-Driven Decision-Making, Applied Machine Learning, Financial Data
★ 4.6 (503) · Mixed · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Data-Driven Marketing, Marketing Analytics, Business Analytics, Statistical Programming, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, Customer Analysis, Case Studies, R (Software), Information Technology, Analytical Skills, Digital Transformation, Business Marketing, Advanced Analytics, Complex Problem Solving, Analysis, R Programming
★ 4.4 (1.3K) · Advanced · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Machine Learning Methods, Generative AI, Data Management, Generative Model Architectures, Big Data, Statistical Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Generative Adversarial Networks (GANs), AI Enablement, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Customer Data Management, AI literacy, Autoencoders, Model Optimization, Deep Learning, Model Evaluation, Algorithms
★ 4.8 (1.1K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Inventory Management System, Inventory Management, Retail Management, Inventory and Warehousing, Retail Store Operations, Inventory Control, Inventory Control Systems, Supply Chain Systems, Product Management, Supply Chain, Supply Management, Packaging and Labeling, Supply Chain Management, Supply Chain Planning, Product Lifecycle Management, Data-Driven Decision-Making, Operational Efficiency, Customer Success Management, Business, Coordination
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Database Design, Decision Support Systems, Dashboard, Data Warehousing, Business Intelligence, Database Development, Relational Databases, Performance Measurement, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Operational Performance Management, Database Management, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
★ 4.5 (4.1K) · Advanced · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Compensation Management, Customer Service, Employee Engagement, Communication Strategies
★ 4.7 (592) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Human Resources, IT Management, Branding, Customer Relationship Management, Brand Marketing, Marketing, Enterprise Resource Planning, Talent Management, Brand Management, Business Process Management, Marketing Management, Business Process, Business Economics, Customer Relationship Management (CRM) Software, Market Dynamics, Economics, Economic Development
★ 4.8 (3.3K) · Beginner · Specialization · 1 - 3 Months

The Expert Academy
Skills you'll gain: Closing (Sales), Virtual Teams, Sales, Customer Relationship Management (CRM) Software, Sales Prospecting, Sales Presentation, Sales Strategy, Sales Management, Sales Process, Prospecting and Qualification, Virtual Networking, Sales Pipelines, Negotiation, Price Negotiation, Communication, Virtual Environment, Social Media Strategy, Relationship Building, Relationship Management, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Planning, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Brand Strategy, Brand Management, Product Planning, Product Marketing, Value Propositions, Market Analysis, Target Market, Market Research, Customer Analysis, Target Audience, Customer Insights
★ 4.8 (1.8K) · Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Data-Driven Marketing, Marketing Analytics, Customer Analysis, Business Marketing, Advanced Analytics, Marketing Strategies, Business Analytics, Statistical Programming, Customer Insights, R Programming, R (Software), Customer Data Management, Data-Driven Decision-Making, Data Analysis Software, Target Market, Predictive Analytics, Statistical Analysis, Statistical Modeling, Predictive Modeling, Statistical Methods
★ 4.6 (762) · Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Relationship Building, Professional Networking, Brand Awareness, Relationship Management, Goal-Oriented, Growth Mindedness, Brand Management, Personal Development, Self-Motivation, Goal Setting, Organizational Leadership, Professional Development, Personal Attributes, Self-Awareness, Strategic Leadership, Team Building, Workforce Development, Value Propositions, Culture Transformation, Case Studies
★ 4.8 (3.1K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Power BI, Dashboard, Dashboard Creation, Data Storytelling, Advanced Analytics, Data Visualization Software, Data Presentation, Statistical Visualization, Data Visualization, Interactive Data Visualization, Data Analysis, Analytics, Statistical Analysis, Business Intelligence, Descriptive Statistics
★ 4.7 (1.1K) · Beginner · Course · 1 - 3 Months