
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
Beginner · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Patient Communication, Physical Therapy, Exercise Science, Patient Education and Support, Injury Prevention, Kinesiology, Human Musculoskeletal System, Health Care, Human Relations Movement
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Pharmacology, Contraindication, Pharmacotherapy, Drug Interaction, Medication Therapy Management, Medication Administration, Perioperative Care, Oncology, Hematology, Pulmonology, Patient Evaluation, Treatment Planning, Patient Treatment, Clinical Practices, Chronic Diseases, Cardiac Dysrhythmia, Laboratory Testing, Risk Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Technical Support and Services
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
Beginner · Course · 1 - 4 Weeks
Rutgers the State University of New Jersey
Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Development, Patient-centered Care, Process Management, Process Design, Business Process Improvement, Process Improvement and Optimization, Medical Records, Health Information Management and Medical Records, Electronic Medical Record, Writing, Health Systems, Business Writing, Healthcare Industry Knowledge, Innovation, Entrepreneurship
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Health Assessment, Healthcare Project Management, Systems Analysis, Business Systems Analysis, Technical Communication, Requirements Analysis, Data Access, Process Modeling
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Health Informatics, Machine Learning Methods, Deep Learning, Machine Learning, Machine Learning Algorithms, Health Care, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Project Management, Medical Science and Research, Unsupervised Learning, Program Development
Advanced · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Public Health and Disease Prevention, Preventative Care, Pharmacology, Nutrition and Diet, Patient Education And Counseling, Patient Safety, Dietetics, Ancient History, Clinical Practices, Liberal Arts, Food and Beverage
Mixed · Course · 1 - 3 Months
Universitat Autònoma de Barcelona
Skills you'll gain: Family Planning, Patient Education And Counseling, Maternal Health, Contraindication, Oncology, Obstetrics And Gynecology, Preventative Care, Endocrinology, Health Promotion, Health Education, Pharmacology
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Patient-centered Care, Patient Safety, Health Care, Care Management, Health Education, Education Software and Technology, Continuous Quality Improvement (CQI), Patient Communication, Collaboration, Professional Development, Lifelong Learning, Team Collaboration, Teamwork, Adaptability
Beginner · Course · 1 - 4 Weeks