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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Microsoft

    Work Smarter with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Data Import/Export, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 3 Months

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    U

    Universidad Nacional Autónoma de México

    Marketing en redes sociales desde cero

    Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Brand Strategy, Digital Marketing, Content Creation, Performance Analysis, Target Audience, Marketing Analytics, Brand Awareness, Marketing Strategies, Marketing, Instagram, Customer Engagement, Performance Metric, TikTok, Facebook, LinkedIn, Surveys, Business Metrics

    Beginner · Course · 1 - 3 Months

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    Packt

    TLS & HTTPS Explained – Visualizations & Localhost Setup

    Skills you'll gain: Network Security, Data Security

    Intermediate · Course · 1 - 4 Weeks

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    C

    Coursera

    Secure AI: Red-Teaming & Safety Filters

    Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Nursing Leadership: Financial Management and Budgeting

    Skills you'll gain: Nursing Administration, Financial Reporting, Budget Management, Variance Analysis, Financial Statements, Forecasting, Nursing Management, Financial Acumen, Financial Management, Budgeting, Operating Budget, Cost Management, Data-Driven Decision-Making, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 3 Months

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    C

    Coursera

    User Retention Analytics

    Skills you'll gain: Dashboard, Data Storytelling, Marketing Budgets, Heat Maps, Looker (Software), Process Mapping, Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Packt

    The Absolute Beginners Guide to Cyber Security - Part 4

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design

    4.8
    Rating, 4.8 out of 5 stars
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    5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    C

    Creo Incubator

    Entrepreneurship: Ideation and Exploring Fundamentals

    Skills you'll gain: Business Modeling, Ideation, Design Thinking, Entrepreneurship, Lean Methodologies, Creative Problem-Solving, Innovation, Business Planning, Business Development, Business Strategy, Open Mindset, Growth Mindedness, Product Development, Business, Value Propositions, Prototyping, Growth Strategies, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Build a DALL-E Generator with React, JS & OpenAI

    Skills you'll gain: OpenAI API, Web Development Tools, TypeScript, Development Environment, Full-Stack Web Development, Email Automation, Web Applications, Node.JS

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Design and Integrate CCTV Systems Using AutoCAD

    Skills you'll gain: Computer-Aided Design, Architectural Drawing, Technical Drawing, Schematic Diagrams, Electrical Wiring, Facility Management, Coordination, Requirements Analysis

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Work Smarter with Microsoft Excel: Microsoft
  • Marketing en redes sociales desde cero: Universidad Nacional Autónoma de México
  • TLS & HTTPS Explained – Visualizations & Localhost Setup: Packt
  • Secure AI: Red-Teaming & Safety Filters: Coursera
  • Nursing Leadership: Financial Management and Budgeting: Coursera
  • Microeconomics: The Power of Markets: University of Pennsylvania
  • User Retention Analytics: Coursera
  • The Absolute Beginners Guide to Cyber Security - Part 4: Packt
  • Diseño de Experiencia del Usuario (UX) de Google: Google
  • Entrepreneurship: Ideation and Exploring Fundamentals : Creo Incubator

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