• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • U

    University of Virginia

    Artificial Intelligence in Marketing

    Skills you'll gain: AI Personalization, Marketing Strategies, Data-Driven Marketing, Digital Transformation, Marketing, Marketing Analytics, Network Model, Data-Driven Decision-Making, Machine Learning Algorithms, Personalized Campaigns, Artificial Intelligence, Digital Marketing, Business Strategy, Case Studies, Customer Insights, Competitive Analysis, Network Analysis, Customer Engagement, AI Integrations

    4.6 stars, 359 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (359) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    Alfaisal University | KLD

    تجربة العملاء وخلق القيمة

    Skills you'll gain: Market Dynamics, Customer experience improvement, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Customer Analysis, Value Propositions, User Experience, Competitive Analysis, Strategic Thinking, Cost Management

    4.9 stars, 124 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (124) · Beginner · Course · 1 - 4 Weeks

  • C

    Case Western Reserve University

    Leading Digital Innovation by Design

    Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, Systems Architecture, Enterprise Architecture, Business Modeling, Organizational Change, Organizational Structure, Experience Design, Business Logic, Performance Metric

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • I

    IBM

    Exploratory Data Analysis for Machine Learning

    Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Data Processing, Applied Machine Learning, Data Access, Statistics, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Data Wrangling, Machine Learning, Probability & Statistics, Data Import/Export, Data Transformation

    4.6 stars, 2.6K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (2.6K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    UNSW Sydney (The University of New South Wales)

    Learning to Teach Online

    Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Technology Strategies, Planning, digital literacy, Content Management

    4.7 stars, 3.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (3.2K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Data Visualization & Business Intelligence

    Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Analysis Expressions (DAX), Power BI, Data Visualization, Key Performance Indicators (KPIs), Data Transformation, Dashboard Creation, Presentations, Data Synthesis, Usability Testing, Microsoft PowerPoint, Star Schema, Data Integration, Business Intelligence Software, Microsoft Excel, Usability, Business Intelligence, Data Cleansing

    4.6 stars, 1.9K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (1.9K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    Six Sigma Advanced Improve and Control Phases

    Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Quality Monitoring, Process Improvement and Optimization, Quality Improvement, Process Improvement, Continuous Improvement Process, Operational Efficiency, Business Process Management, Waste Minimization

    4.8 stars, 837 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (837) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    Six Sigma Principles

    Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Oriented, Team Building, Lean Manufacturing, Continuous Improvement Process, Team Performance Management, Team Leadership, Business Process, Production Process, Production Management

    4.5 stars, 435 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (435) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Introduction to Marketing and Strategic Planning

    Skills you'll gain: Product Planning, Marketing Planning, Strategic Marketing, Product Strategy, Product Marketing, Marketing, New Product Development, Marketing Strategy and Techniques, Business Planning, Marketing Strategies, Marketing Management, Marketing Operations, Strategic Planning, Competitive Analysis, Promotional Strategies, Consumer Behaviour, Business Strategies, Decision Making, Value Propositions, Strategic Decision-Making

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Developing AI Applications with Python and Flask

    Skills you'll gain: Unit Testing, Flask (Web Framework), Application Deployment, Software Testing, Cloud Applications, Web Applications, AI Integrations, Python Programming, IBM Cloud, Web Development, Artificial Intelligence, Application Lifecycle Management, Integrated Development Environments, Application Programming Interface (API), Programming Principles

    4.4 stars, 1.4K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.4 (1.4K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The University of Sydney

    Design-Led Strategy: Design thinking for business strategy and entrepreneurship

    Skills you'll gain: Design Thinking, Design Strategies, Strategic Thinking, Innovation, New Product Development, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Research, User Feedback, Product Testing, Customer Insights

    4.6 stars, 1.3K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (1.3K) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Colorado Boulder

    FPGA Design for Embedded Systems

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Hardware, Laboratory Experience, Laboratory Reports, Software Design, Application Specific Integrated Circuits, System Design and Implementation, Embedded Software, Systems Design, Embedded Systems, Electronics Engineering, Electronic Systems, Electrical and Computer Engineering, Eclipse (Software), Laboratory Testing, Test Script Development, Program Development, Microarchitecture, Computer Architecture

    4.5 stars, 1.8K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (1.8K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
1…535455…808

In summary, here are 10 of our most popular customer experience improvement courses

  • Artificial Intelligence in Marketing: University of Virginia
  • تجربة العملاء وخلق القيمة: Alfaisal University | KLD
  • Leading Digital Innovation by Design: Case Western Reserve University
  • Exploratory Data Analysis for Machine Learning: IBM
  • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
  • Data Visualization & Business Intelligence: Coursera
  • Six Sigma Advanced Improve and Control Phases: Kennesaw State University
  • Six Sigma Principles: Kennesaw State University
  • Introduction to Marketing and Strategic Planning: Pearson
  • Developing AI Applications with Python and Flask: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok