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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Google Cloud

    생성형 AI 리더 (Generative AI Leader)

    Skills you'll gain: Prompt Engineering, Google Gemini, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, AI Enablement, Google Workspace, Gemini, AI Product Strategy, Google Cloud Platform, Customer experience improvement, Data Governance, Productivity Software, AI Security, AI Workflows, Cloud Infrastructure, Artificial Intelligence, Cloud Computing, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Cleveland Clinic

    Computer Vision and Sequence Analysis in Machine Learning

    Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Healthcare 5.0, Predictive Modeling, Applied Machine Learning, Biomedical Engineering, Model Evaluation, Health Informatics, Data Structures

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Automate, Enhance, and No-Code Apps

    Skills you'll gain: No-Code Development, Workflow Management, Business Process Modeling, Process Mapping, Business Process, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Finding Problems Worth Solving

    Skills you'll gain: AI Enablement, Social Impact

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Google Gemini, Responsible AI, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, Google Workspace, Google Cloud Platform, AI Enablement, Customer experience improvement, Gemini, AI Security, AI Product Strategy, Productivity Software, Customer Engagement, AI Workflows, Agentic systems, Cloud Computing, Artificial Intelligence, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Crystal Reports: Subreports and Drill-Downs

    Skills you'll gain: Management Reporting, Business Reporting, Data Presentation, Process Validation, Report Writing, Data Sharing, Microsoft Access, Dashboard, Business Intelligence Software, Data Integration, Consolidation, Business Intelligence, Data Analysis Software, Data Analysis, Editing, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    Alex Genadinik

    B2B Sales Skills From Cold Lead Generation To Closing Sales

    Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Closing (Sales), Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Outside Sales, Customer Acquisition Management, Marketing Strategies, Email Marketing, Rapport Building, Communication Strategies

    Mixed · Course · 3 - 6 Months

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    Packt

    Generative AI Foundations in Python

    Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning

    Intermediate · Course · 1 - 3 Months

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    Packt

    Unveiling the NIST Risk Management Framework (RMF)

    Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    Project Management: Managing Uncertainty and Risks

    Skills you'll gain: Risk Analysis, Project Risk Management, User Story, Communication Planning, Sprint Planning, Agile Project Management, Change Control, Project Management, Project Planning, Backlogs, Release Management, Stakeholder Communications, Team Leadership, Leadership, Microsoft Excel, Leadership Development, Microsoft Word, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    The Museum of Modern Art

    Fashion as Design: Craft and Sustainability

    Skills you'll gain: Sustainable Design, Environmental Issue, Sustainable Development, Aesthetics, Creativity, Design, Culture, Art History, Design Thinking, Creative Design, Cultural Diversity, Innovation

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Track & Optimize AI Traffic Flow

    Skills you'll gain: Marketing Analytics, Web Analytics, Search Engine Optimization, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • 생성형 AI 리더 (Generative AI Leader): Google Cloud
  • Computer Vision and Sequence Analysis in Machine Learning: Cleveland Clinic
  • Automate, Enhance, and No-Code Apps: Coursera
  • Finding Problems Worth Solving: Packt
  • Generative AI Leader: Google Cloud
  • Crystal Reports: Subreports and Drill-Downs: Logical Operations
  • B2B Sales Skills From Cold Lead Generation To Closing Sales: Alex Genadinik
  • Generative AI Foundations in Python: Packt
  • Unveiling the NIST Risk Management Framework (RMF): Packt
  • Project Management: Managing Uncertainty and Risks: Logical Operations

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