Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

LearnQuest
Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Territory Management, Sales Strategy, Sales Training, Talent Management, Revenue Management, Cross-Functional Team Leadership, Employee Coaching, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market, Market Opportunities, Marketing Analytics, Recruitment, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, OpenAI, Systems Integration, Tool Calling, Large Language Modeling, Google Gemini, Workflow Management, Artificial Intelligence, Generative AI, Automation, Prompt Engineering, Responsible AI, Application Programming Interface (API), Analysis, Decision Making
Intermediate · Specialization · 1 - 3 Months

Northwestern University
Skills you'll gain: Event Marketing, Marketing, Social Media, Media Relations, Marketing Strategies, Loyalty Programs, Brand Management, Event Planning, Public Relations, Revenue Management, Strategic Partnership, Target Audience, Crisis Management
Intermediate · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Social Media Content, Content Performance Analysis, Brand Awareness, Social Media Strategy, Brand Management, Performance Analysis, Instagram
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Capital Expenditure, Financial Modeling, Financial Analysis, Revenue Forecasting, Business Valuation, Financial Statement Analysis, Financial Statements, Financial Forecasting, Depreciation, Cash Flow Forecasting, Balance Sheet, Annual Reports, Sales, Working Capital, Microsoft Excel
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Data Analysis, Data Integration, Data Analysis Software, Application Design, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science
Beginner · Course · 3 - 6 Months

Skills you'll gain: User Experience, UI/UX Research, User Experience Design, Usability Testing, Design Research, Data Visualization, Usability, User Centered Design, User Research, Interactive Data Visualization, Data Analysis, Qualitative Research, Quantitative Research, Data Validation
Beginner · Course · 3 - 6 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Planning, Acceptance Testing, Software Quality Assurance
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making
Mixed · Course · 1 - 3 Months