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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    LearnQuest

    Strategic Foundations for CRO Leadership

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Territory Management, Sales Strategy, Sales Training, Talent Management, Revenue Management, Cross-Functional Team Leadership, Employee Coaching, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market, Market Opportunities, Marketing Analytics, Recruitment, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Autonomous AI Agent Systems and Orchestration

    Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, OpenAI, Systems Integration, Tool Calling, Large Language Modeling, Google Gemini, Workflow Management, Artificial Intelligence, Generative AI, Automation, Prompt Engineering, Responsible AI, Application Programming Interface (API), Analysis, Decision Making

    Intermediate · Specialization · 1 - 3 Months

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    Northwestern University

    Sports Marketing

    Skills you'll gain: Event Marketing, Marketing, Social Media, Media Relations, Marketing Strategies, Loyalty Programs, Brand Management, Event Planning, Public Relations, Revenue Management, Strategic Partnership, Target Audience, Crisis Management

    4.7
    Rating, 4.7 out of 5 stars
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    1.5K reviews

    Intermediate · Course · 1 - 3 Months

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    Universidad de los Andes

    Realidad Extendida y Metaverso para todos Community Impact

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations

    Beginner · Course · 1 - 3 Months

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    Board Infinity

    Hootsuite for Beginners: Hands-On Social Media Management

    Skills you'll gain: Social Media Content, Content Performance Analysis, Brand Awareness, Social Media Strategy, Brand Management, Performance Analysis, Instagram

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Financial Modeling of Tesla: Analyze & Value

    Skills you'll gain: Capital Expenditure, Financial Modeling, Financial Analysis, Revenue Forecasting, Business Valuation, Financial Statement Analysis, Financial Statements, Financial Forecasting, Depreciation, Cash Flow Forecasting, Balance Sheet, Annual Reports, Sales, Working Capital, Microsoft Excel

    Mixed · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Power Platform Fundamentals

    Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Data Analysis, Data Integration, Data Analysis Software, Application Design, Customer Engagement

    4.2
    Rating, 4.2 out of 5 stars
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    155 reviews

    Beginner · Course · 1 - 3 Months

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    Packt

    ALM Strategies for Microsoft Power Platform

    Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science

    Beginner · Course · 3 - 6 Months

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    Packt

    Eye Tracking the User Experience: From Design to Analysis

    Skills you'll gain: User Experience, UI/UX Research, User Experience Design, Usability Testing, Design Research, Data Visualization, Usability, User Centered Design, User Research, Interactive Data Visualization, Data Analysis, Qualitative Research, Quantitative Research, Data Validation

    Beginner · Course · 3 - 6 Months

  • A

    Alfaisal University | KLD

    التميز في خدمة وإسعاد المتعاملين

    Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence

    4.9
    Rating, 4.9 out of 5 stars
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    158 reviews

    Beginner · Course · 1 - 3 Months

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    University of Minnesota

    Software Testing and Automation

    Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Planning, Acceptance Testing, Software Quality Assurance

    4.2
    Rating, 4.2 out of 5 stars
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    987 reviews

    Intermediate · Specialization · 3 - 6 Months

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    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Strategic Foundations for CRO Leadership: LearnQuest
  • Autonomous AI Agent Systems and Orchestration: Edureka
  • Sports Marketing: Northwestern University
  • Realidad Extendida y Metaverso para todos Community Impact: Universidad de los Andes
  • Hootsuite for Beginners: Hands-On Social Media Management: Board Infinity
  • Financial Modeling of Tesla: Analyze & Value: EDUCBA
  • Microsoft Power Platform Fundamentals: Microsoft
  • ALM Strategies for Microsoft Power Platform: Packt
  • Eye Tracking the User Experience: From Design to Analysis: Packt
  • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD

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