Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

California Institute of the Arts
Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, Responsive Web Design, Web Design, User Interface (UI) Design, User Experience Design, Prototyping, Web Language, Graphic and Visual Design, HTML and CSS, Typography, Peer Review
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Work Breakdown Structure, Jira (Software), Sprint Planning, Dashboard, Sprint Retrospectives, User Story, Verification And Validation, Quality Assurance, Issue Tracking, Software Testing, Data Visualization, Test Planning, Workflow Management, Project Management, Data-Driven Decision-Making, Kanban Principles, Continuous Improvement Process, Agile Methodology, Capacity Planning, Root Cause Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, Bootstrap (Front-End Framework), Web Applications, UI Components, Full-Stack Web Development, Web Development Tools, Authentications, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Authorization (Computing), Application Programming Interface (API), User Interface (UI), Javascript, Microsoft Azure, Network Routing, Event-Driven Programming, User Interface (UI) Design, Data Validation, Debugging
Intermediate · Specialization · 3 - 6 Months

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Data Modeling, Database Design, Microsoft Power Platform, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Endpoint Detection and Response, Endpoint Security, Cyber Threat Hunting, Threat Detection, Malware Protection, Exploitation techniques, Cyber Security Strategy, Cybersecurity, Incident Response, AI Security, Security Engineering, Cyber Attacks, Network Security, Cyber Security Assessment, Mobile Security, ChatGPT
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Care Coordination, Follow Through, Patient Registration, Setting Appointments, Practice Management Software, Medical Records, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Billing Systems, Registration, Invoicing, Restaurant Management, Microsoft Visual Studio, Security Testing, Point of Sale, Order Management, Scalability
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Maintenance, Microsoft Windows, Database Software, Databases, Relational Databases, Query Languages, Database Design, Data Entry, Microsoft Office, Data Presentation, Productivity Software, Scripting, User Interface (UI)
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Software Design, Computational Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), Multi-Tenant Cloud Environments, Data Pipelines, Workflow Management, Business Workflow Analysis, Cloud Deployment, Continuous Deployment, CI/CD, Devops Tools, DevOps, Configuration Management, Python Programming, Scalability, Performance Tuning, System Monitoring
Intermediate · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Focus Group, Quantitative Research, Qualitative Research, Data Synthesis, Market Research, Proposal Writing, Data Storytelling, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Marketing, Research Methodologies, Data Analysis, Data Visualization Software, Market Analysis, Survey Creation, Business Research
Beginner · Specialization · 3 - 6 Months