Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Illinois Urbana-Champaign
Skills you'll gain: Search Engine Marketing, Digital Marketing, Content Marketing, Web Analytics and SEO, Search Engine Optimization, Content Strategy, Marketing Planning, Marketing Strategy and Techniques, Social Media Marketing, Driving engagement, Social Media Strategy, Cross-Channel Marketing, Social Media, Marketing Automation, Campaign Management, Customer experience strategy (CX), User Experience, Brand Management, Customer Relationship Management (CRM) Software, AI Personalization
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Browser Compatibility, Performance Testing, Security Testing, Integration Testing, System Testing, API Testing, Software Testing, User Acceptance Testing (UAT), Acceptance Testing, Selenium (Software), Test Tools, Test Automation, Responsive Web Design, Vulnerability Scanning, Web Applications, Docker (Software), CI/CD, User Interface (UI), Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Natural Language Processing, Digital Signal Processing, Data Ethics, Tensorflow, Responsible AI, Augmented Reality, Artificial Intelligence, AI Personalization, Music, Multimedia, Music Performance, Deep Learning, Information Privacy, Creativity
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, File Management, Document Management, Data Management, Productivity Software, Data Entry, Microsoft Windows, Data Import/Export, User Interface (UI)
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Enterprise Architecture, AI Workflows, Data Security, Agentic systems, Application Deployment, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Methodology, User Feedback, No-Code Development, Collaborative Software, Application Development, User Acceptance Testing (UAT), Customer experience improvement, Software Development, Prototyping, Empowerment, Constructive Feedback, Development Testing, Continuous Improvement Process, Stakeholder Engagement, Cross-Functional Collaboration, Prioritization, User Interface (UI), Business Logic
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Content Performance Analysis, Brand Strategy, ChatGPT, Storytelling, Brand Marketing, Corporate Communications, Performance Measurement, Key Performance Indicators (KPIs), Drive Engagement, Brand Awareness, Branding, Value Propositions, Prompt Engineering, Responsible AI, Data Ethics, Copywriting, Customer Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Social Impact
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Sales Training, Sales, Competitive Intelligence, Sales Enablement, Marketing Automation, Trend Analysis, Sales Strategy, Sales Management, Lead Generation, Customer Relationship Management (CRM) Software, Automation, Social Media Management, Digital Advertising, Global Marketing, Social Media, Business Process Automation, AI Personalization, Campaign Management, Compliance Management
Beginner · Course · 1 - 4 Weeks