Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Feature Engineering, Verification And Validation, Content Performance Analysis, Machine Learning, Data Ethics, Quality Assessment, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Go To Market Strategy, Growth Strategies, Market Analysis, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Target Market, Product Marketing, Data-Driven Decision-Making, Financial Statements, Ideation, Lean Methodologies, Adaptability, Innovation, Fundraising, Mergers & Acquisitions, Finance, Marketing Channel, Project Finance, Critical Thinking and Problem Solving
Beginner · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: User Interface and User Experience (UI/UX) Design, User Experience Design, Adobe XD, User Interface (UI) Design, User Centered Design, User Research, User Flows, Interaction Design, Wireframing, Prototyping, Usability Testing, Mockups, Information Architecture, Ideation, Adobe InDesign, Adobe Illustrator
Beginner · Course · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Human Factors, Technical Documentation
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: User Research, UI/UX Strategy, Information Architecture, User Experience, Design Research, Web Design, User Interface (UI), Wireframing, Persona (User Experience), Usability Testing, Mockups, Software Development Methodologies, Agile Methodology, Requirements Analysis, Target Audience
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Logo Design, Color Theory, Design Elements And Principles, Graphic Design, Design, Typography, Storytelling, Layout Design, User Experience Design, Digital Design, Image Quality, Graphic and Visual Design, Adobe InDesign, Graphic and Visual Design Software, Design Research, Information Architecture, Adobe Photoshop, Web Design and Development, File Management
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: SAP S/4HANA, System Design and Implementation, Solution Sales Engineering, Relationship Building, ABAP RESTful Programming Model (RAP), Project Management, Test Script Development, Rapport Building, Project Implementation, Software As A Service, Enterprise Architecture, Enterprise Resource Planning, Consultative Approaches, Solution Architecture, Project Closure, Stakeholder Communications, Test Planning, Workforce Development, Requirements Analysis, Company, Product, and Service Knowledge
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Image Analysis, Computer Vision, Real Time Data, Reinforcement Learning, Large Language Modeling, Advanced Analytics, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence, Data Integration, Analysis, Predictive Analytics, Automation, Supervised Learning, Natural Language Processing, Data Presentation, Innovation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Magnetic Resonance Imaging, Neurology, Medical Imaging, Diagnostic Radiology, Anatomy, Image Analysis, Data Analysis, X-Ray Computed Tomography, Data Manipulation, Radiology, Analytical Skills, Experimentation, Statistical Analysis, Biomedical Technology, Advanced Analytics, Network Analysis, R Programming, Data Processing, Research Design, Statistics
Intermediate · Specialization · 3 - 6 Months