Performance management courses can help you learn goal setting, employee feedback techniques, performance appraisal methods, and coaching strategies. You can build skills in conducting performance reviews, developing performance improvement plans, and aligning individual goals with organizational objectives. Many courses introduce tools like performance management software and analytics platforms that help track employee progress and facilitate effective communication between managers and team members.

Skills you'll gain: Program Management, Agile Methodology, Project Planning, Process Modeling, Business Modeling, Diagram Design, Program Development, Agile Project Management, Strategic Planning, Procurement, Process Flow Diagrams
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Blogs, Performance Analysis, Content Performance Analysis, Performance Measurement, Content Scheduling, Content Development and Management, Performance Metric, Performance Improvement, Social Media Content, Social Media Marketing, Content Creation, WordPress, Promotional Strategies, Content Marketing, Content Management Systems, Web Presence, Email Marketing, Workflow Management, Content Management, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Modeling, Responsible AI, Business Analysis, Business Process Modeling, Business Analytics, Stakeholder Management, Generative AI Agents, Stakeholder Engagement, Stakeholder Communications, Business Workflow Analysis, Business Process Improvement, AI Integrations, Data-Driven Decision-Making, Operational Efficiency, Data Visualization, SQL
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Video Editing, Canva (Software), Video Production, Photo/Video Production and Technology, Marketing Materials, Post-Production, Visual Storytelling, Content Creation, Digital Content, Animations, Multimedia, Content Optimization, Storytelling, Typography, Branding, Driving engagement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Change Control, Software Development Methodologies, Project Management Life Cycle, Change Management, Project Management, IT Management, System Implementation, Compliance Auditing, Internal Auditing, Software Testing, Test Data, Auditing, Development Testing, Risk Control, Verification And Validation, Project Management Office (PMO), Risk Management
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Responsible AI, AI literacy, digital literacy, Digital pedagogy, Education Software and Technology, Generative AI, Artificial Intelligence, Data Ethics, AI Integrations, Emerging Technologies, Instructional Design, Case Studies, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Chemistry, Taxonomy, Production Process, Biochemistry, Biology, Anatomy
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Ethical Standards And Conduct, Cybersecurity, Responsible AI, digital literacy, Information Privacy, Social Impact, AI Personalization, Media and Communications, Data Security, Personally Identifiable Information, Law, Regulation, and Compliance, Penetration Testing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, AI Enablement, Scalability, Procurement, AI Product Strategy, Artificial Intelligence, Automation, Initiative and Leadership, AI literacy, AI Integrations, Natural Language Processing, Organizational Change, Digital Transformation, Organizational Effectiveness, Performance Improvement, Emerging Technologies, Product Improvement, Operational Efficiency, Goal Setting, Product Requirements
Beginner · Specialization · 3 - 6 Months

Whizlabs
Skills you'll gain: Virtual Networking, Microsoft Azure, Network Troubleshooting, Virtual Private Networks (VPN), Network Architecture, Load Balancing, Network Administration, Virtual Machines, Security Controls, Network Security, Network Monitoring, Scalability, Hybrid Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks
Intermediate · Course · 1 - 4 Weeks