• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • S

    Splunk Inc.

    Splunk Knowledge Manager

    Skills you'll gain: Splunk, Dashboard Creation, Data Modeling, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Data Management, Data Literacy, Data Mapping, Performance Tuning, Incident Management, Query Languages, Information Management, Event Monitoring, Data Processing, Data Science, Big Data, Business Intelligence, Data Analysis, Business Analytics

    ★ 4.6 (45) · Intermediate · Specialization · 1 - 3 Months

  • P

    Packt

    Networking Fundamentals & Network Access

    Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, Network Architecture, Virtual Networking, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Networking Hardware, Network Switches, Network Protocols

    ★ 4.3 (23) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Influir en las personas

    Skills you'll gain: Influencing, Persuasive Communication, Leadership, Relationship Building, Rapport Building, Professional Networking, Relationship Management, Organizational Leadership, Oral Expression, Stakeholder Analysis, Decision Making, Organizational Structure, Business Ethics

    ★ 4.8 (31) · Mixed · Course · 1 - 4 Weeks

  • É

    École Polytechnique Fédérale de Lausanne

    Programming Reactive Systems

    Skills you'll gain: Scala Programming, Scalability, Distributed Computing, Dataflow, Event-Driven Programming, Microservices, System Design and Implementation, Software Architecture, Data Pipelines, Software Design Patterns, Software Design, Functional Design, Cloud Computing

    ★ 3.9 (31) · Intermediate · Course · 1 - 3 Months

  • M

    McMaster University

    Finance for Everyone Capstone Project

    Skills you'll gain: Peer Review, User Feedback, Project Documentation, Finance, Stakeholder Engagement, Portfolio Management, Constructive Feedback, Knowledge Transfer, Financial Market, General Finance, Financial Planning, Stakeholder Management, Financial Acumen, Presentations, Stakeholder Communications

    ★ 4.8 (78) · Mixed · Course · 1 - 3 Months

  • F

    Fudan University

    游戏产业概论

    Skills you'll gain: Video Game Development, Intellectual Property, Game Design, Animation and Game Design, Production Process, New Product Development, Legal Risk, Product Management, Product Planning, Business, Regulation and Legal Compliance, Company, Product, and Service Knowledge, Global Marketing, Corporate Strategy, Innovation, Product Marketing, Computer Hardware

    ★ 3.6 (69) · Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Investment Evaluation

    Skills you'll gain: Financial Acumen, Financial Analysis, Cash Flow Forecasting, Financial Forecasting, Finance, Cash Flows, Cost Benefit Analysis, Investment Management, Investments

    ★ 4.9 (47) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI in Insurance: Automating Claims & Risk Mitigation

    Skills you'll gain: Generative AI, Insurance, Decision Support Systems, Expense Management, Responsible AI, Data Ethics, Insurance Policies, Underwriting, AI Personalization, Operational Efficiency, Claims Processing, AI Integrations, Financial Services, Automation, Risk Management, AI Workflows, Analytics, Risk Mitigation, Prompt Engineering, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

  • I

    Infosec

    Defensive Python

    Skills you'll gain: Network Analysis, Network Security, Intrusion Detection and Prevention, Cybersecurity, Threat Detection, Network Monitoring, Anomaly Detection, Network Protocols

    ★ 4.6 (37) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Digital Marketing Channel Foundations

    Skills you'll gain: Email Automation, Brand Awareness, Campaign Management, Content Scheduling, Brand Marketing, Keyword Research, Canva (Software), Email Marketing, Concision, Brand Strategy, Content Marketing, Web Analytics and SEO, Marketing Effectiveness, Social Media, Social Media Content, Branding, Content Strategy, Communication, Paid media, Key Performance Indicators (KPIs)

    ★ 2.3 (6) · Beginner · Specialization · 3 - 6 Months

  • C

    Carnegie Mellon University

    Statistical Thermodynamics: Molecules to Machines

    Skills you'll gain: Chemical Engineering, Engineering, Thermal Management, Process Engineering, Applied Mathematics, Materials science, Biological Engineering, Chemistry, Biochemistry, Physics, Molecular, Cellular, and Microbiology, Mathematical Modeling, Physical Science

    ★ 3.9 (52) · Intermediate · Course · 1 - 3 Months

  • C

    California Institute of the Arts

    Launching Your Freelancing Business

    Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Business Development, Professional Networking, Branding, Portfolio Management, Value Propositions

    ★ 4.8 (57) · Intermediate · Course · 1 - 3 Months

1…634635636…834

In summary, here are 10 of our most popular it service management courses

  • Splunk Knowledge Manager: Splunk Inc.
  • Networking Fundamentals & Network Access: Packt
  • Influir en las personas: University of Michigan
  • Programming Reactive Systems: École Polytechnique Fédérale de Lausanne
  • Finance for Everyone Capstone Project: McMaster University
  • 游戏产业概论: Fudan University
  • Investment Evaluation: Duke University
  • GenAI in Insurance: Automating Claims & Risk Mitigation: Coursera
  • Defensive Python: Infosec
  • Digital Marketing Channel Foundations: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok