• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • J

    Johns Hopkins University

    Healthcare IT Support

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support

    4.8 stars, 1.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Chegg Skills

    Sales Negotiation and Closing Strategies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • D

    DeepLearning.AI

    Machine Learning in Production

    Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Application Deployment, Model Training, Continuous Deployment, Model Evaluation, Data Preprocessing, Model Optimization, Machine Learning, Applied Machine Learning, Data Validation, Data Integrity, Data Maintenance, Data Quality, Data Synthesis, Data Collection, System Monitoring, Continuous Monitoring, Unstructured Data

    4.8 stars, 3.4K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (3.4K) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Digital Marketing: Platforms, Data, and Technologies

    Skills you'll gain: MarTech, Data Architecture, Data-Driven Marketing, Digital Marketing, Marketing Strategies, Marketing Effectiveness, AI Personalization, Customer Analysis, Marketing Analytics, Digital Analysis, Data-Driven Decision-Making, Blockchain, Consumer Behaviour, Data Integrity, Image Analysis, Data Ethics, Analytics, Generative AI, Performance Measurement, Model Evaluation

    4.5 stars, 3.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (3.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Manchester

    Introduction to Physical Chemistry

    Skills you'll gain: Chemistry, Physical Science, Physics, Laboratory Experience, Experimentation, Mechanics, Applied Mathematics

    4.7 stars, 758 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (758) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • K

    Kennesaw State University

    Six Sigma Advanced Improve and Control Phases

    Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Quality Monitoring, Process Improvement and Optimization, Quality Improvement, Process Improvement, Continuous Improvement Process, Operational Efficiency, Business Process Management, Waste Minimization

    4.8 stars, 837 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (837) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • T

    The State University of New York

    Launch Your Online Business

    Skills you'll gain: Branding, Brand Strategy, Marketing and Public Relations, Photo/Video Production and Technology, Entrepreneurship, Content Creation, Video Production, Copywriting, Business Modeling, Public Relations, Presentations, Customer Engagement, Value Propositions, Proposal Development, Web Design and Development, Business Planning, Photography, Web Presence, Marketing Strategies, Content Strategy

    4.7 stars, 881 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (881) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Meta

    Meta Android UI Development

    Skills you'll gain: Android Studio, Kotlin, Android Jetpack, Android Development, Android (Operating System), Mobile Development, Unit Testing, Gradle, Mobile Development Tools, User Interface (UI), UI Components, Code Reusability, Application Development, Integrated Development Environments, User Interface (UI) Design, Object Oriented Design, Object Oriented Programming (OOP), Cross Platform Development, Wireframing, Prototyping

    4.6 stars, 1.9K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (1.9K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.6 stars, 528 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (528) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Design Beyond Limits with Figma

    Skills you'll gain: Figma (Design Software), Web Content Accessibility Guidelines, Design Reviews, Software Design, Collaborative Software, AI powered creativity, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Systems Design, Stakeholder Communications, Scalability, Style Guides, Interactive Design, Version Control, AI Workflows, Prototyping, Product Design, Cross-Functional Collaboration, UI/UX Research

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • M

    Microsoft

    Introduction to Computers and Operating Systems and Security

    Skills you'll gain: Data Storage Technologies, Operating Systems, Data Loss Prevention, Generative Model Architectures, Data Maintenance, Disaster Recovery, Vulnerability Management, IT Infrastructure, Cyber Threat Intelligence, Email Security, Productivity Software, Cybersecurity, AI literacy, Computer Architecture, Computing Platforms, Cloud Computing

    4.8 stars, 2K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Services

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Data Storage, Cloud Security, Role-Based Access Control (RBAC), Authorization (Computing), Databases, System Monitoring, NoSQL

    4.7 stars, 11K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (11K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…646566…810

In summary, here are 10 of our most popular customer experience improvement courses

  • Healthcare IT Support: Johns Hopkins University
  • Sales Negotiation and Closing Strategies: Chegg Skills
  • Machine Learning in Production: DeepLearning.AI
  • Digital Marketing: Platforms, Data, and Technologies: University of Illinois Urbana-Champaign
  • Introduction to Physical Chemistry: University of Manchester
  • Six Sigma Advanced Improve and Control Phases: Kennesaw State University
  • Launch Your Online Business: The State University of New York
  • Meta Android UI Development: Meta
  • Technology & Software Sales Fundamentals: Coursera
  • Design Beyond Limits with Figma: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok