Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Sampling (Statistics), Logistic Regression, SAS (Software), Predictive Analytics, Automation, Data Integration, Advanced Analytics, Debugging, Statistical Programming, SQL, Statistical Methods, Report Writing, Data Manipulation, Model Evaluation, Data Analysis, Statistical Reporting, Data Access, Microsoft Excel, Analysis, Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cybersecurity, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Risk Analysis, Communication, Infrastructure Security, Analysis, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Drawing, Engineering Documentation, Engineering Drawings, Architectural Drawing, Geometric Dimensioning And Tolerancing
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Search Engine Optimization, Keyword Research, Search Engine Marketing, Web Analytics and SEO, Target Audience, Social Media Strategy, Content Strategy, Digital Marketing, Persona Development, Marketing, Marketing Strategy and Techniques, AI Product Strategy, Social Media, Competitive Analysis, Brand Awareness, Customer Insights
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Business Metrics, Performance Metric, Performance Analysis, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: electromagnetics, Electrical Engineering, Electronics Engineering, Electronics, Verification And Validation, Communication Systems, Wireless Networks, Digital Communications, Telecommunications, Technical Design, Prototyping, Engineering Design Process, Simulation and Simulation Software, Simulations, Workflow Management, Radiation Protection, Network Troubleshooting, Business Workflow Analysis
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Data Flow Diagrams (DFDs), Document Management, Style Guides, Image Quality, File Management, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Version Control, Typography
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pay Per Click Advertising, Performance marketing, Google Ads, Keyword Research, Advertising Campaigns, Search Engine Marketing, Marketing Budgets, Online Advertising, Paid media, Advertising, Digital Advertising, Marketing, Data-Driven Decision-Making, Digital Marketing, Sales Presentation, Performance Metric
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: .NET Framework, Prometheus (Software), Cloud-Native Computing, Site Reliability Engineering, Kubernetes, Data Import/Export, Application Programming Interface (API), Data Analysis Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS SageMaker, Generative AI, Data Lakes, Data Governance, Data Architecture, Data Management, SQL, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks