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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    LearnQuest

    Coaching Sales Professionals

    Skills you'll gain: Consultative Selling, Sales Prospecting, Personal Development, Sales Operations, Sales Management, Sales Training, Communication, User Research, Mentorship, Negotiation, Persona Development, Process Optimization, B2B Sales, Interpersonal Communications, Customer Analysis, Employee Coaching, Forecasting, Self-Awareness, Customer Relationship Management (CRM) Software, Account Management

    Beginner · Specialization · 1 - 3 Months

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    Creo Incubator

    Entrepreneuriat : Croissance et Stratégie GTM

    Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation

    Intermediate · Course · 1 - 3 Months

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    Logical Operations

    Database Design: A Modern Approach

    Skills you'll gain: Database Design, Database Development, Relational Databases, Database Theory, Database Architecture and Administration, Data Integrity, Database Management, Databases, Data Modeling, Cloud Computing Architecture, Data Management, Conceptual Design, Requirements Analysis

    Mixed · Course · 1 - 3 Months

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    Packt

    Disruptive Thinking

    Skills you'll gain: Sales Presentation, Visionary, Case Studies, Growth Strategies, Business Strategy

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Design Ethical AI Rewards and Policies

    Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms

    Intermediate · Course · 1 - 4 Weeks

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    University of Washington

    Computational Neuroscience

    Skills you'll gain: Supervised Learning, Network Model, Matlab, Machine Learning Algorithms, Artificial Neural Networks, Neurology, Computer Science, Reinforcement Learning, Computational Thinking, Bioinformatics, Mathematical Modeling, Physiology, Recurrent Neural Networks (RNNs), Biology, Linear Algebra, Statistical Methods, Information Architecture, Differential Equations, Probability Distribution

    4.6
    Rating, 4.6 out of 5 stars
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    1.1K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Clinic Communication: Greet, Listen, Schedule, Brief

    Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation

    Beginner · Course · 1 - 4 Weeks

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    SkillUp

    Foundations of Healthcare Data Analytics

    Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Data Analysis, Descriptive Analytics, Statistical Programming, Database Systems, Relational Databases, Data Integration, Spreadsheet Software

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Connect Google Ads & Analytics Data

    Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Conflict Management, Leadership, Mediation, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Complex Problem Solving, Strategic Decision-Making, Influencing, Collaboration

    Intermediate · Course · 1 - 4 Weeks

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    Lund University

    Writing in English at University

    Skills you'll gain: Editing, Proofreading, Writing, Grammar, English Language, Literacy, Style Guides, Formal Learning, Vocabulary

    4.7
    Rating, 4.7 out of 5 stars
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    835 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Power BI Masterclass

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Data Modeling, Dashboard, Data Transformation, Data Import/Export, Data Manipulation, Data Literacy, Database Design, Interactive Data Visualization, Data Processing, Big Data, Business Intelligence, Data Integration, Star Schema, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis

    Beginner · Specialization · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Coaching Sales Professionals: LearnQuest
  • Entrepreneuriat : Croissance et Stratégie GTM: Creo Incubator
  • Database Design: A Modern Approach: Logical Operations
  • Disruptive Thinking: Packt
  • Design Ethical AI Rewards and Policies: Coursera
  • Computational Neuroscience: University of Washington
  • Clinic Communication: Greet, Listen, Schedule, Brief: Coursera
  • Foundations of Healthcare Data Analytics: SkillUp
  • Connect Google Ads & Analytics Data: Coursera
  • Advanced Negotiation and Conflict Resolution for Leaders: Coursera

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