Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Duke University
Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Analysis, Economics, Psychology, Probability & Statistics, Risk Analysis
Beginner · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Supervised Learning, Network Model, Matlab, Machine Learning Algorithms, Artificial Neural Networks, Neurology, Computer Science, Reinforcement Learning, Computational Thinking, Bioinformatics, Mathematical Modeling, Physiology, Recurrent Neural Networks (RNNs), Biology, Linear Algebra, Statistical Methods, Information Architecture, Differential Equations, Probability Distribution
Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Strategic Decision-Making, Strategic Thinking, Organizational Strategy, Resource Management, Competitive Analysis, Strategic Leadership, Strategic Planning, Market Analysis, Global Marketing, Market Opportunities, Value Propositions, Market Dynamics
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Technical Management, Team Building, AI Enablement, Project Management, Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Financial Modeling, Market Opportunities, New Business Development, Internal Auditing, Corporate Finance, Financial Statements, Business Strategy, Corporate Strategy, Business Planning, Corporate Accounting, Project Finance, Business Metrics, Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, Technical Product Management, AI Product Strategy, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Stakeholder Management, Value Propositions, Prioritization
Beginner · Course · 1 - 3 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Systems Engineering, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, System Design and Implementation, Concept Of Operations, Configuration Management, Prototyping, System Requirements, Design Reviews, Verification And Validation
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Markov Model, Embeddings, Text Mining, Data Preprocessing, Artificial Neural Networks, Machine Learning Methods, Algorithms, Statistical Modeling, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Project Planning, Sprint Planning, Risk Management Framework, Agile Software Development, User Story, Agile Methodology, User Requirements Documents, Functional Requirement, Agile Project Management, Requirements Analysis, Software Development
Mixed · Course · 1 - 4 Weeks