Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Sustainable Systems, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Land Management, Case Studies, Building Design, Economic Development, Sustainable Design, Sustainable Technologies, Environmental Science
★ 4.6 (523) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Security Information and Event Management (SIEM), MITRE ATT&CK Framework, AI Security, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Threat Management, Event Monitoring, AI Integrations, Computer Security Incident Management, Analysis, Incident Response, Cybersecurity, Data Integration, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Campaign Management, AI Enablement, Critical Thinking
★ 4.4 (252) · Beginner · Specialization · 1 - 3 Months

Chegg Skills
Skills you'll gain: Agile Project Management, Agile Methodology, Project Coordination, Project Management Software, Scrum (Software Development), Sprint Planning, Project Management, Collaborative Software, Project Management Life Cycle, Backlogs, Workflow Management, User Story, Project Planning, Risk Management, Change Management, Cross-Functional Collaboration, Strategic Planning, Leadership, Communication, Problem Solving
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Backlogs, Agile Methodology, User Story, Sprint Retrospectives, Sprint Planning, Agile Project Management, Agile Product Development, Product Requirements, Product Management, Meeting Facilitation, Estimation, Cross-Functional Collaboration
★ 4.7 (2.3K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Quantitative Research, Market Research, Target Market, Customer Insights, Data-Driven Decision-Making, Statistical Methods, Business Research, Consumer Behaviour, Business Metrics, Branding, Statistical Analysis, Brand Strategy
★ 4.7 (802) · Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Mockups, User Interface (UI), User Experience, Prototyping, UI/UX Research, Usability Testing, User Interface and User Experience (UI/UX) Design, Wireframing, Interactive Design, Design Research, Ideation, User Centered Design, Interaction Design, Figma (Design Software), Artificial Intelligence
★ 4.7 (689) · Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership
★ 4.7 (534) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Scrum (Software Development), Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Communication Planning, Agile Project Management, Product Strategy, Stakeholder Engagement, Product Planning, Agile Methodology, Agile Software Development, User Story, Communication, Communication Strategies, Sprint Planning, Product Management
★ 4.5 (214) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Game Theory, Advertising, Market Dynamics, Marketing, Business Strategy, Competitive Analysis, Business Economics, Strategic Thinking, Consumer Behaviour, Market Analysis, Supply And Demand, Branding, Economics, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, General Sales Practices, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Planning
★ 4.7 (540) · Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Team Performance Management, Workplace inclusivity, Leadership, Intercultural Competence, Leadership Development, Diversity Awareness, People Development, Cultural Diversity, Innovation, Team Motivation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Communication
★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months