• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • J

    Johns Hopkins University

    Sustainable Cities

    Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Sustainable Systems, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Land Management, Case Studies, Building Design, Economic Development, Sustainable Design, Sustainable Technologies, Environmental Science

    4.6 stars, 523 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (523) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced Security Intelligence with Sumo Logic

    Skills you'll gain: Security Information and Event Management (SIEM), MITRE ATT&CK Framework, AI Security, Cyber Threat Intelligence, Continuous Monitoring, Threat Detection, Threat Management, Event Monitoring, AI Integrations, Computer Security Incident Management, Analysis, Incident Response, Cybersecurity, Data Integration, Automation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Copilot: Your Everyday AI Companion

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Campaign Management, AI Enablement, Critical Thinking

    4.4 stars, 252 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.4 (252) · Beginner · Specialization · 1 - 3 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • C

    Chegg Skills

    Introduction to Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Methodology, Project Coordination, Project Management Software, Scrum (Software Development), Sprint Planning, Project Management, Collaborative Software, Project Management Life Cycle, Backlogs, Workflow Management, User Story, Project Planning, Risk Management, Change Management, Cross-Functional Collaboration, Strategic Planning, Leadership, Communication, Problem Solving

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • L

    LearnQuest

    Introduction to Scrum Master Training

    Skills you'll gain: Backlogs, Agile Methodology, User Story, Sprint Retrospectives, Sprint Planning, Agile Project Management, Agile Product Development, Product Requirements, Product Management, Meeting Facilitation, Estimation, Cross-Functional Collaboration

    4.7 stars, 2.3K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (2.3K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Insper

    Introdução ao Marketing Analítico

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Quantitative Research, Market Research, Target Market, Customer Insights, Data-Driven Decision-Making, Statistical Methods, Business Research, Consumer Behaviour, Business Metrics, Branding, Statistical Analysis, Brand Strategy

    4.7 stars, 802 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (802) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft UX Design

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Mockups, User Interface (UI), User Experience, Prototyping, UI/UX Research, Usability Testing, User Interface and User Experience (UI/UX) Design, Wireframing, Interactive Design, Design Research, Ideation, User Centered Design, Interaction Design, Figma (Design Software), Artificial Intelligence

    4.7 stars, 689 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (689) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Emotional Intelligence: Cultivating Immensely Human Interactions

    Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership

    4.7 stars, 534 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (534) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • S

    SkillUp

    Product Owner Certification [PSPO I] Preparation

    Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Scrum (Software Development), Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Communication Planning, Agile Project Management, Product Strategy, Stakeholder Engagement, Product Planning, Agile Methodology, Agile Software Development, User Story, Communication, Communication Strategies, Sprint Planning, Product Management

    4.5 stars, 214 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (214) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Monopolistic Competition & Oligopoly

    Skills you'll gain: Game Theory, Advertising, Market Dynamics, Marketing, Business Strategy, Competitive Analysis, Business Economics, Strategic Thinking, Consumer Behaviour, Market Analysis, Supply And Demand, Branding, Economics, Strategic Decision-Making

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    HubSpot Academy

    Sales Training: Techniques for a Human-Centric Sales Process

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, General Sales Practices, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Planning

    4.7 stars, 540 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (540) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Macquarie University

    Organisational behaviour: Know your people

    Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Team Performance Management, Workplace inclusivity, Leadership, Intercultural Competence, Leadership Development, Diversity Awareness, People Development, Cultural Diversity, Innovation, Team Motivation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Communication

    4.8 stars, 1.5K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…717273…397

In summary, here are 10 of our most popular customer success courses

  • Sustainable Cities: Johns Hopkins University
  • Advanced Security Intelligence with Sumo Logic: Packt
  • Microsoft Copilot: Your Everyday AI Companion: Microsoft
  • Introduction to Agile Project Management: Chegg Skills
  • Introduction to Scrum Master Training: LearnQuest
  • Introdução ao Marketing Analítico: Insper
  • Microsoft UX Design: Microsoft
  • Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
  • Product Owner Certification [PSPO I] Preparation: SkillUp
  • Monopolistic Competition & Oligopoly: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok