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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Preview
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    D

    Duke University

    Behavioral Finance

    Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Analysis, Economics, Psychology, Probability & Statistics, Risk Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    4.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    University of Washington

    Computational Neuroscience

    Skills you'll gain: Supervised Learning, Network Model, Matlab, Machine Learning Algorithms, Artificial Neural Networks, Neurology, Computer Science, Reinforcement Learning, Computational Thinking, Bioinformatics, Mathematical Modeling, Physiology, Recurrent Neural Networks (RNNs), Biology, Linear Algebra, Statistical Methods, Information Architecture, Differential Equations, Probability Distribution

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    C

    Copenhagen Business School

    Strategy Formulation

    Skills you'll gain: Business Strategy, Business Planning, Strategic Decision-Making, Strategic Thinking, Organizational Strategy, Resource Management, Competitive Analysis, Strategic Leadership, Strategic Planning, Market Analysis, Global Marketing, Market Opportunities, Value Propositions, Market Dynamics

    4.5
    Rating, 4.5 out of 5 stars
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    1.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Introduction to Digital Marketing

    Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management

    4.7
    Rating, 4.7 out of 5 stars
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    232 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Virginia

    Product Analytics and AI

    Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development

    4.7
    Rating, 4.7 out of 5 stars
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    500 reviews

    Beginner · Course · 1 - 4 Weeks

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    D

    DeepLearning.AI

    Искусственный Интеллект (ИИ) для всех

    Skills you'll gain: AI Product Strategy, Technical Management, Team Building, AI Enablement, Project Management, Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales

    4.9
    Rating, 4.9 out of 5 stars
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    313 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Corporate Entrepreneurship: Innovating within Corporations

    Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Financial Modeling, Market Opportunities, New Business Development, Internal Auditing, Corporate Finance, Financial Statements, Business Strategy, Corporate Strategy, Business Planning, Corporate Accounting, Project Finance, Business Metrics, Finance

    4.6
    Rating, 4.6 out of 5 stars
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    300 reviews

    Beginner · Specialization · 3 - 6 Months

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    M

    Meta

    WhatsApp Business Platform for Developers

    Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Enterprise Product Management Fundamentals

    Skills you'll gain: Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, Technical Product Management, AI Product Strategy, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Stakeholder Management, Value Propositions, Prioritization

    4.6
    Rating, 4.6 out of 5 stars
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    271 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    U

    UNSW Sydney (The University of New South Wales)

    Introduction to Systems Engineering

    Skills you'll gain: Systems Engineering, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, System Design and Implementation, Concept Of Operations, Configuration Management, Prototyping, System Requirements, Design Reviews, Verification And Validation

    4.7
    Rating, 4.7 out of 5 stars
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    830 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Natural Language Processing with Probabilistic Models

    Skills you'll gain: Natural Language Processing, Markov Model, Embeddings, Text Mining, Data Preprocessing, Artificial Neural Networks, Machine Learning Methods, Algorithms, Statistical Modeling, Probability & Statistics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.8K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Agile Planning for Software Products

    Skills you'll gain: Project Planning, Sprint Planning, Risk Management Framework, Agile Software Development, User Story, Agile Methodology, User Requirements Documents, Functional Requirement, Agile Project Management, Requirements Analysis, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2K reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Behavioral Finance: Duke University
  • Computational Neuroscience: University of Washington
  • Strategy Formulation: Copenhagen Business School
  • Introduction to Digital Marketing: University of California, Irvine
  • Product Analytics and AI: University of Virginia
  • Искусственный Интеллект (ИИ) для всех: DeepLearning.AI
  • Corporate Entrepreneurship: Innovating within Corporations: University of Maryland, College Park
  • WhatsApp Business Platform for Developers: Meta
  • Enterprise Product Management Fundamentals: Microsoft
  • Introduction to Systems Engineering: UNSW Sydney (The University of New South Wales)

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70 courses
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