Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

Skills you'll gain: Microsoft Office, Project Management, Technical Communication, Communication

Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Generative AI, Process Optimization, Scalability, Debugging

Skills you'll gain: Marketing Automation, Campaign Planning, Marketing Planning, AI Enablement, Marketing Strategies, Marketing, Campaign Management, ChatGPT, Database Management, Automation, Project Planning, Artificial Intelligence

Skills you'll gain: Programmable Logic Controllers, Computational Logic, Code Reusability, Data Structures, Diagram Design, Data Store, Dataflow, Functional Design, Microsoft Azure, Automation, Program Development, Performance Tuning, Data Management, System Configuration, Interactive Data Visualization, Data Integration, Fine-tuning, Communication, Simulations

Skills you'll gain: Business, Innovation, Business Management, Business Transformation, Emerging Technologies, Economics, Industrial and Organizational Psychology, Entrepreneurship, Demography, Decision Making

Skills you'll gain: Billing, Amazon Web Services, Cost Reduction, Cost Management, Cost Estimation, Cloud Management, Cloud Storage, Cloud Services, Product Support, Technical Support, Customer Support

Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Empathy, Diversity Training, Intercultural Competence, Cultural Sensitivity, Workplace inclusivity, Social Justice, Cultural Diversity, Social Impact, Self-Awareness, Innovation, Productivity

Skills you'll gain: Overcoming Objections, Sales Development, Oral Expression, Lead Generation, Consultative Selling, Selling Techniques, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, General Sales Practices, Sales, Emotional Intelligence, Sales Strategy, Target Audience, Closing (Sales), Sales Prospecting, Data-Driven Marketing, Empathy, Rapport Building

Skills you'll gain: Prompt Engineering, Content Optimization, Writing and Editing, AI Workflows, Content Creation, Business Writing, Blogs, Web Content, Productivity, AI Personalization, Writing, Generative AI Agents, AI Enablement, Artificial Intelligence, Content Strategy, Proofreading, Artificial Intelligence and Machine Learning (AI/ML), Editing

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Process Analysis, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

Skills you'll gain: Budgeting, Financial Data, Financial Reporting, Accounting and Finance Software, Financial Forecasting, Consolidation, Financial Management, Forecasting, Operational Performance Management, Financial Analysis, Performance Measurement, Financial Planning, Dashboard, Case Studies