Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Kibana, Dashboard Creation, System Monitoring, Interactive Data Visualization, Query Languages, Data Pipelines, Data Mapping, Data Storage
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, AI Personalization, Advanced Analytics, Customer Retention, Analytics, Predictive Modeling, Marketing Strategies, Social Media Analytics, Marketing, Data Analysis, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Customer Insights, Marketing Strategy and Techniques, Digital Marketing, Machine Learning, Generative AI
★ 4.5 (203) · Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Investment Banking, Mergers & Acquisitions, Private Equity, Financial Modeling, Bidding, Transaction Processing, Capital Markets, Business Valuation, Financial Statement Analysis, Loans, Case Studies, Financial Analysis, Closing (Sales), Investments, Finance, Business Modeling, Financial Management, Balance Sheet, Return On Investment, Cash Flows
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Game Design, Video Game Development, Virtual Reality, Augmented Reality, Driving engagement, Virtual Environment, Animation and Game Design, Design Strategies, Storyboarding, Experience Design, Music, User Interface and User Experience (UI/UX) Design, Musical Composition, Game Theory, System Testing, Systems Design, Revenue Management, Commercialization, Entrepreneurship
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
★ 4.7 (476) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, User Experience, Ideation, Persona (User Experience), Web Presence, Responsive Web Design, Graphic and Visual Design Software, Layout Design, Design Elements And Principles
★ 4.8 (5K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Mortgage Loans, Loan Origination, Loans, Consumer Lending, Lending and Underwriting, General Lending, Risking, Loan Documentation, Commercial Lending, Banking Services, Banking, Underwriting, Credit Risk, Stakeholder Engagement, Financial Services, Stakeholder Management, Stakeholder Analysis, Finance, Decision Making, Strategic Decision-Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Development, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Planning, Product Requirements, Agile Product Development, AI Product Strategy, Cross-Functional Collaboration, Product Strategy, Market Analysis, Business Research, Compliance Management, Competitive Analysis, Cross-Functional Team Leadership, Enterprise Security, Agile Methodology
★ 4.5 (320) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Business Valuation, Mergers & Acquisitions, Financial Data, Financial Analysis, Financial Modeling, Balance Sheet, Depreciation, Finance, Investment Banking, Financial Statements, Revenue Forecasting, Corporate Finance, Forecasting, Analysis, Business, Estimation, Working Capital, Decision Making, Research
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, AI Enablement, Critical Thinking
★ 4.4 (235) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Pipelines, Apache Kafka, Apache Airflow, Data Transformation, Extract, Transform, Load, Data Processing, Data Integration, Data Warehousing, Data Cleansing, Data Lakes, Data Mart, Performance Tuning, Shell Script, Bash (Scripting Language), Command-Line Interface
★ 4.5 (463) · Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Security Management, Threat Management, Intelligence Collection and Analysis, International Relations, Public Safety and National Security, Safety and Security, Risk Management, Cybersecurity, Economics, Policy, and Social Studies
★ 4.7 (1.3K) · Beginner · Course · 1 - 3 Months