IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Workflow Management, Jira (Software), Product Roadmaps, Collaborative Software, Kanban Principles, Project Coordination, Agile Software Development, Agile Methodology, Issue Tracking, Agile Project Management, Project Management Software
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Graph Theory, Graphing, Combinatorics, Network Analysis, Algorithms, Mathematical Theory & Analysis, Theoretical Computer Science, Traffic Flow Optimization, Program Development
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Nutrition Education, Community Health, Nutrition and Diet, Health Education, Health Promotion, Public Health, Public Health and Disease Prevention, Child Health, Preventative Care, Health Disparities, Working With Children, Health Equity, Family Support, Exercise Science, Community Development, Student Engagement, Community Outreach, Student Support and Services, Health Policy
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Behavioral Economics, Storytelling, Economics, Economics, Policy, and Social Studies, Economic Development, Financial Forecasting, Forecasting, Socioeconomics, Social Studies, Consumer Behaviour, General Finance, Analysis, AI literacy
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, AI powered creativity, AI literacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, AI Integrations
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Strategic Planning, Organizational Strategy, Case Studies, Business Planning, Stakeholder Engagement, Resource Allocation, Stakeholder Management, Resource Management, Strategic Leadership, Resource Planning, Business Strategies, Stakeholder Analysis, Business Strategy, Leadership and Management, Strategic Thinking, Systems Thinking, Mitigation, Non-Profit Accounting, Public Administration, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Geospatial Information and Technology, Interactive Data Visualization, Geospatial Mapping, Geographic Information Systems, Graphic and Visual Design, Spatial Data Analysis, Design Elements And Principles, Generative AI, Color Theory, AI Workflows, Usability
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Internal Communications, Regulatory Requirements, Procedure Development, Continuous Monitoring, Culture Transformation, Disciplinary Procedures, Business Ethics, Industrial and Organizational Psychology, Ethical Standards And Conduct, Psychology, Strategic Planning
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Journals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Motivation, Stakeholder Engagement, Project Planning, Earned Value Management, Stakeholder Management, Project Documentation, Meeting Facilitation, Project Management Institute (PMI) Methodology, Project Scoping, Initiative and Leadership, Team Leadership, Project Management, Project Management Life Cycle, Stakeholder Analysis, Stakeholder Communications, Program Standards, Agile Project Management, Quality Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Redshift, AWS SageMaker, AWS Kinesis, Data Pipelines, Apache Spark, Amazon Web Services, Big Data, Apache Hive, Kibana, Data Warehousing, Data Processing, Model Deployment, Data Migration, Extract, Transform, Load, Real Time Data, Ad Hoc Analysis, Data Transformation, Cloud Computing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Monitoring, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Building, Lean Manufacturing, Process Improvement and Optimization, Continuous Improvement Process, Team Leadership, Business Process, Production Process, Production Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks