IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Anthropic Claude, Document Management, Prompt Engineering, Project Coordination, Taking Meeting Minutes, Email Automation, Project Documentation, Responsible AI, Stakeholder Communications, Concision, Data Governance, Workflow Management, Business Communication, Business Writing, Meeting Facilitation, AI Integrations, LLM Application, Generative AI Agents, Generative AI, Governance
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Sales Prospecting, Sales Process, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, Customer Analysis, Lead Generation, Value Propositions, General Sales Practices, Selling Techniques, Sales Management, Customer Insights, Business Research, Customer Relationship Management, Strategic Marketing, Negotiation, Planning, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: .NET Framework, ASP.NET, Web Applications, Application Deployment, Secure Coding, Content Management, Content Management Systems, Web Development, Web Development Tools, C# (Programming Language), Model View Controller, Web Content, Containerization, C and C++, System Configuration
Intermediate · Course · 1 - 4 Weeks

The Pennsylvania State University
Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Microbiology, Public Health, Bloodborne Pathogens, Immunology, Preventative Care, Social Determinants Of Health, Social Sciences, Medical Science and Research, Biology, Social Network Analysis, Case Studies
★ 4.8 (1.7K) · Mixed · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Auditing, Data Visualization, Excel Formulas, Accounting, Spreadsheet Software, Maintainability, Financial Reporting, Financial Accounting, Data Synthesis, Financial Modeling, Scalability, Data Analysis, Loans
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Motivational Skills, Team Motivation, Tactfulness, Performance Management, Employee Performance Management, Employee Coaching, Staff Management, Behavioral Management, Emotional Intelligence, Coaching, Creativity, Communication Strategies, Communication
★ 4.8 (2K) · Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Innovation, Business Planning, Creative Problem-Solving, Creative Thinking, Value Propositions, Creativity, Entrepreneurship, Team Building, Operations Management, Problem Solving, Visionary, Business Strategy, Strategic Thinking, Initiative and Leadership, Market Research, New Product Development, Commercialization, Risk Management, New Business Development
★ 4.7 (1.8K) · Beginner · Specialization · 3 - 6 Months

Illinois Tech
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Accounting, Cost Control, Financial Analysis, Management Accounting, Budget Management, Strategic Planning, Health Care Administration, Cost Containment, Cost Management, Operating Cost, Budgeting, Financial Data, Planning, Accounting, Financial Management, Financial Accounting, Finance, Analysis, Leadership, Decision Making
Mixed · Course · 1 - 3 Months

Harvard Business School Online
Skills you'll gain: Business Strategy, Value Propositions, Strategic Thinking, Strategic Partnership, Product Strategy, Competitive Analysis, Corporate Strategy, Business Strategies, Technology Strategies, Business Modeling, Customer experience strategy (CX), Journey Mapping, Customer Analysis, Revenue Management, Business Relationship Management, Market Dynamics, Market Opportunities, Relationship Management, Market Share, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Business Continuity Planning, Computer Security Incident Management, Network Monitoring, Incident Management, General Networking, Cyber Security Strategy, Crisis Management, Risk Management
★ 4.7 (1.4K) · Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Human Resources, IT Management, Branding, Customer Relationship Management, Brand Marketing, Marketing, Enterprise Resource Planning, Talent Management, Brand Management, Business Process Management, Marketing Management, Business Process, Business Economics, Customer Relationship Management (CRM) Software, Market Dynamics, Economics, Economic Development
★ 4.8 (3.3K) · Beginner · Specialization · 1 - 3 Months