Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California, Davis
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization, Stakeholder Analysis, Tableau Software, Data Visualization Software, Requirements Analysis, Stakeholder Management, Data Cleansing, Storyboarding, Data Manipulation, Data Quality, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

University of North Texas
Skills you'll gain: Arithmetic, Probability & Statistics, Graphing, Geometry, Statistics, Algebra, Applied Mathematics, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Problem Solving, Root Cause Analysis, Professional Development, Complex Problem Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Drug Development, Commercialization, Pharmaceuticals, Pharmacotherapy, Pharmacology, Intellectual Property, Sales Strategy, Clinical Trials, Portfolio Management, Strategic Partnership, Regulatory Affairs, Marketing Strategies, Business Strategies, Market Opportunities
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Editing, Proofreading, Writing, Creativity
Mixed · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Conflict Management, Professional Networking, Smart Goals, Team Motivation, Creative Problem-Solving, Team Management, Team Performance Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Relationship Building, Leadership Development, Team Leadership, Self-Awareness, Communication, Professional Development, Mentorship
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Solution Design, Project Management, Project Implementation, Project Closure, Technical Consulting, Stakeholder Analysis, Requirements Analysis, Customer Engagement, Test Planning, Peer Review, SAP Applications, Customer Analysis, Project Documentation, Gap Analysis, Needs Assessment, Business Requirements, Business Transformation
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Transfer Learning, Deep Learning, Keras (Neural Network Library), Convolutional Neural Networks, Artificial Neural Networks, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Strategy, Business Transformation, Business Ethics, Social Impact, Organizational Change, Stakeholder Analysis, Stakeholder Engagement, Systems Thinking
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Product Lifecycle Management, Product Flow Diagram, Competitive Analysis, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Management, Product Development, Product Planning, Strategic Prioritization, AI Product Strategy, Market Analysis, Prototyping, Generative AI, Strategic Planning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks