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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • D

    Duke University

    Machine Learning Foundations for Product Managers

    Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Machine Learning Methods, Classification And Regression Tree (CART), Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Decision Tree Learning, Model Training, Computer Vision, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Natural Language Processing, Predictive Modeling, Data Science, Predictive Analytics

    4.7 stars, 862 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (862) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • B

    British Standards Institution

    AI Technical Risk Controls

    Skills you'll gain: Risking, Statistical Methods, Data Ethics, Model Evaluation, Vulnerability Assessments, Statistical Hypothesis Testing, Performance Testing, Verification And Validation, Statistical Analysis, Decision Intelligence, Artificial Intelligence, Artificial Neural Networks, Supervised Learning, Ethical Standards And Conduct, Continuous Monitoring, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Law, Regulation, and Compliance, Probability & Statistics

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • K

    Keller Williams

    The Principles of Real Estate

    Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Real Estate Transactions, Prospecting and Qualification, Sales Prospecting, Relationship Building, Prioritization, Goal Setting, Market Data, Market Analysis, Market Trend, Compensation Management

    4.7 stars, 171 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (171) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Introduction to Digital Marketing

    Skills you'll gain: Search Engine Marketing, Digital Brand Strategy, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Marketing, Social Media Strategy, Digital Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Marketing Strategy and Techniques, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management

    4.7 stars, 244 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (244) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Fundraising and Development

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Proposal Writing, Grant Writing, Philanthropy, Proposal Development, Gift Accounting, Prospecting and Qualification, Campaign Management, Grant Applications, Tax Planning, Ethical Standards And Conduct, Business Ethics, Marketing Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Business Writing, Developing Training Materials, Campaign Planning

    4.6 stars, 403 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (403) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Mastering Project Management with ClickUp for Work & Life

    Skills you'll gain: Project Performance, Performance Metric, Project Scoping, Performance Measurement, Workflow Management, Planning, Slack (Software), Organizational Skills, Project Management, Project Planning, Performance Reporting, Productivity, Project Management Software, Performance Analysis, Process Design, Scope Management, Goal Setting, Team Collaboration, Communication, Data Integration

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • U

    University of Colorado System

    Agile Leadership

    Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Agile Methodology, Meeting Facilitation, Positivity, Team Building, Team Collaboration, Discussion Facilitation, Resilience, Scrum (Software Development), Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Culture Transformation, Organizational Development, Business Transformation, Leadership Studies, Project Management

    4.8 stars, 3.2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (3.2K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google

    Google UX Design (PT)

    Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, Software Design Documents, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Usability, Software Documentation

    4.9 stars, 2.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.9 (2.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    College Writing Essentials

    Skills you'll gain: Writing, Editing, Critical Thinking, Research, Proofreading, Writing and Editing, Literacy, Grammar, Research Methodologies, Critical Thinking and Problem Solving, Report Writing, Research Reports, Visual Storytelling, Investigation, Trustworthiness, Style Guides, Analytical Skills, Storytelling, Persuasive Communication, Higher Education

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    Architecting Solutions on AWS

    Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization

    4.8 stars, 586 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (586) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Искусственный Интеллект (ИИ) для всех

    Skills you'll gain: Market Opportunities, AI Product Strategy, Responsible AI, Technical Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Applied Machine Learning, AI literacy, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales

    4.9 stars, 332 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (332) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • S

    SAP

    Designing an SAP Solution

    Skills you'll gain: Technical Design, User Feedback, Technology Solutions, Technical Consulting, Solution Design, Solution Architecture, Solution Delivery, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Prioritization, Communication

    4.7 stars, 116 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (116) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer success courses

  • Machine Learning Foundations for Product Managers: Duke University
  • AI Technical Risk Controls: British Standards Institution
  • The Principles of Real Estate: Keller Williams
  • Introduction to Digital Marketing: University of California, Irvine
  • Fundraising and Development: University of California, Davis
  • Mastering Project Management with ClickUp for Work & Life: Packt
  • Agile Leadership: University of Colorado System
  • Google UX Design (PT): Google
  • College Writing Essentials: Pearson
  • Architecting Solutions on AWS: Amazon Web Services

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