Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Duke University
Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Machine Learning Methods, Classification And Regression Tree (CART), Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Decision Tree Learning, Model Training, Computer Vision, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Natural Language Processing, Predictive Modeling, Data Science, Predictive Analytics
★ 4.7 (862) · Intermediate · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: Risking, Statistical Methods, Data Ethics, Model Evaluation, Vulnerability Assessments, Statistical Hypothesis Testing, Performance Testing, Verification And Validation, Statistical Analysis, Decision Intelligence, Artificial Intelligence, Artificial Neural Networks, Supervised Learning, Ethical Standards And Conduct, Continuous Monitoring, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Law, Regulation, and Compliance, Probability & Statistics
Intermediate · Specialization · 3 - 6 Months

Keller Williams
Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Real Estate Transactions, Prospecting and Qualification, Sales Prospecting, Relationship Building, Prioritization, Goal Setting, Market Data, Market Analysis, Market Trend, Compensation Management
★ 4.7 (171) · Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Search Engine Marketing, Digital Brand Strategy, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Marketing, Social Media Strategy, Digital Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Marketing Strategy and Techniques, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management
★ 4.7 (244) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Proposal Writing, Grant Writing, Philanthropy, Proposal Development, Gift Accounting, Prospecting and Qualification, Campaign Management, Grant Applications, Tax Planning, Ethical Standards And Conduct, Business Ethics, Marketing Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Business Writing, Developing Training Materials, Campaign Planning
★ 4.6 (403) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Project Performance, Performance Metric, Project Scoping, Performance Measurement, Workflow Management, Planning, Slack (Software), Organizational Skills, Project Management, Project Planning, Performance Reporting, Productivity, Project Management Software, Performance Analysis, Process Design, Scope Management, Goal Setting, Team Collaboration, Communication, Data Integration
Intermediate · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Agile Methodology, Meeting Facilitation, Positivity, Team Building, Team Collaboration, Discussion Facilitation, Resilience, Scrum (Software Development), Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Culture Transformation, Organizational Development, Business Transformation, Leadership Studies, Project Management
★ 4.8 (3.2K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, Software Design Documents, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Usability, Software Documentation
★ 4.9 (2.6K) · Beginner · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Writing, Editing, Critical Thinking, Research, Proofreading, Writing and Editing, Literacy, Grammar, Research Methodologies, Critical Thinking and Problem Solving, Report Writing, Research Reports, Visual Storytelling, Investigation, Trustworthiness, Style Guides, Analytical Skills, Storytelling, Persuasive Communication, Higher Education
Beginner · Specialization · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization
★ 4.8 (586) · Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Market Opportunities, AI Product Strategy, Responsible AI, Technical Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Applied Machine Learning, AI literacy, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales
★ 4.9 (332) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Design, User Feedback, Technology Solutions, Technical Consulting, Solution Design, Solution Architecture, Solution Delivery, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Prioritization, Communication
★ 4.7 (116) · Beginner · Course · 1 - 3 Months