
Universidad de Chile
Skills you'll gain: Quality Assurance, Quality Assessment, Teaching, Higher Education, Accountability, Education and Training, Program Standards, Quality Management, Quality Monitoring, Pedagogy, Accountability Frameworks, Quality Management Systems, Quality Improvement, Continuous Quality Improvement (CQI), Benchmarking, Peer Review, Research, Analysis, External Auditing
★ 4 (94) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Organizational Strategy, Strategic Leadership, Business Planning, Growth Strategies, Decision Making, Strategic Thinking, Strategic Prioritization, Plan Execution, Strategic Planning, Ethical Standards And Conduct, Management Information Systems, Stakeholder Management, Business Administration, Operational Efficiency, Business
★ 4.9 (53) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
★ 4.2 (9) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: OpenAI API, Prompt Engineering, Generative AI Agents, Data Analysis, Generative AI, OpenAI, Data Visualization Software, Data Manipulation, Artificial Intelligence, Python Programming
★ 4.9 (7) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Internal Auditing, Safety Training, Emergency Response, Safety Assurance, Occupational Health, Safety Audits, Risk Analysis, Safety Standards, Risk Control, Environment Health And Safety, Accident Prevention, Risk Management, Health And Safety Standards, Hazard Communication (HazCom), Regulatory Compliance, Continuous Quality Improvement (CQI), Organizational Development
★ 4.9 (18) · Beginner · Course · 3 - 6 Months

Goldman Sachs
Skills you'll gain: Market Research, New Product Development, Product Development, Entrepreneurship, Product Planning, User Research, Product Design, Innovation, Focus Group, Ideation, Business Development, Product Testing, Logistics
★ 4.7 (88) · Mixed · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Cinematography, Video Editing, Videography, Post-Production, Video Production, Storytelling, Proposal Writing, Proposal Development, Target Audience, Presentations, Visual Storytelling, Target Market, Writing, Sales Presentations, Editing, Promotional Strategies, Marketing, Concision, Creativity, Program Standards
★ 3.8 (10) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Analytics, Competitive Analysis, Prompt Engineering, Email Automation, Search Engine Optimization, Generative AI, Key Performance Indicators (KPIs), AI Personalization, Lead Generation, A/B Testing, Content Creation, Web Analytics, Performance Measurement, Data Visualization, Customer Insights, Data-Driven Decision-Making, Digital Marketing, Content Strategy
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
★ 4.7 (78) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Marketing Planning, Digital Marketing, Customer Relationship Management, Strategic Marketing, Online Advertising
★ 4.5 (41) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
★ 4.4 (37) · Beginner · Course · 1 - 4 Weeks