• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Improvement

Results for "service improvement"


  • M

    Microsoft

    Cybersecurity and Privacy

    Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Security Controls, Multi-Factor Authentication, Authentications, Information Systems Security, Desktop Support, Cyber Security Policies, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Cloud Computing Architecture, Cyber Security Strategy, Servers, Server Side, Cloud Computing, Network Performance Management, Remote Access Systems

    ★ 4.9 (149) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Cloud Identity

    Skills you'll gain: User Provisioning, User Accounts, Cloud Management, Mobile Security, Cloud Computing, Security Controls, Identity and Access Management, Cloud Security, Authentications, Security Assertion Markup Language (SAML), Cyber Security Policies, Single Sign-On (SSO), System Configuration, Google Workspace, Event Monitoring

    ★ 4.6 (2.2K) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    ★ 4.4 (52) · Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad Nacional Autónoma de México

    Administración para obtener resultados

    Skills you'll gain: Organizational Strategy, Strategic Planning, Business Planning, Quality Management, Performance Measurement, Business Strategies, Key Performance Indicators (KPIs), Business Strategy, Quality Improvement, Performance Metric, Performance Analysis, Strategic Decision-Making, Organizational Effectiveness, Business Management, Continuous Improvement Process, Goal Setting

    ★ 4.8 (659) · Beginner · Course · 1 - 4 Weeks

  • U

    University of North Texas

    Management Foundations in the Hospitality Industry

    Skills you'll gain: Hospitality Services, Hospitality Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality, Employee Training, Human Resources Management and Planning, Human Resource Management, Performance Appraisal, Talent Recruitment, Leadership and Management, Staff Management, Team Motivation, Human Capital, Management Training And Development, Training Programs, Human Resources, Training and Development, Customer experience improvement, Initiative and Leadership

    ★ 4.4 (86) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Microsoft Azure Machine Learning

    Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Machine Learning Software, Model Training, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning

    ★ 4.4 (296) · Beginner · Course · 1 - 4 Weeks

  • C

    CentraleSupélec

    Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective

    Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, IT Service Management, Technology Strategies, Human Resource Strategy, Managed Services, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management

    ★ 4.3 (152) · Mixed · Course · 1 - 3 Months

  • U

    Universidad Nacional Autónoma de México

    Claves para la igualdad de género

    Skills you'll gain: Social Justice, Diversity Awareness, Culture, Socioeconomics, Health Equity, Cultural Diversity, Sociology, Diversity Equity and Inclusion Initiatives, Diversity Training, Advocacy, Social Work, Cultural Sensitivity, Community Development, Empathy & Emotional Intelligence, Family Law, Community and Social Work, Public Policies

    ★ 4.8 (992) · Beginner · Specialization · 1 - 3 Months

  • A

    Amazon Web Services

    Getting Started with Data Analytics on AWS

    Skills you'll gain: Descriptive Analytics, Analytics, Dashboard, Data Literacy, Dashboard Creation, Data Analysis, Amazon Web Services, Data-Driven Decision-Making, Data Visualization, Cloud Security, Cloud Computing

    ★ 4.5 (914) · Beginner · Course · 1 - 4 Weeks

  • V

    Vanderbilt University

    Android App Components - Services, Local IPC, and Content Providers

    Skills you'll gain: Android Development, Android (Operating System), Mobile Development, Software Design, User Interface (UI) Design, Java Programming, Data Access, Data Persistence, Service Management

    ★ 4.3 (411) · Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Organize Projects and Measure Productivity with Scrum

    Skills you'll gain: Data-Driven Decision-Making, Project Performance, Product Improvement

    ★ 4.8 (31) · Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    ¿Cómo convertir mi idea en empresa?

    Skills you'll gain: User Feedback, Entrepreneurship, New Product Development, Business Development, Product Improvement, New Business Development, Product Development, Customer Analysis, Ideation, Market Opportunities, Consumer Behaviour, Value Propositions, Needs Assessment, Business Modeling, Verification And Validation, Customer Insights, Product Testing

    ★ 4.7 (493) · Beginner · Course · 1 - 3 Months

1…858687…374

In summary, here are 10 of our most popular service improvement courses

  • Cybersecurity and Privacy: Microsoft
  • Introduction to Cloud Identity: Google Cloud
  • GenerativeAI for Customer Success: Coursera
  • Administración para obtener resultados: Universidad Nacional Autónoma de México
  • Management Foundations in the Hospitality Industry: University of North Texas
  • Microsoft Azure Machine Learning: Microsoft
  • Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective: CentraleSupélec
  • Claves para la igualdad de género: Universidad Nacional Autónoma de México
  • Getting Started with Data Analytics on AWS: Amazon Web Services
  • Android App Components - Services, Local IPC, and Content Providers: Vanderbilt University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok