• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Level Agreement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service level agreement"

    • Status: Preview
      Preview
      G

      GitLab

      How to Manage a Remote Team

      Skills you'll gain: Telecommuting, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Performance Metric, Leadership and Management, Organizational Change, Organizational Strategy, Business Transformation, Organizational Leadership, Team Building, Performance Management, Adaptability, Collaboration, Business Strategy, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Business intelligence and data analytics: Generate insights

      Skills you'll gain: SAS (Software), Business Analytics, Dashboard, Analytics, Data-Driven Decision-Making, Business Intelligence, Data Analysis, Forecasting, Trend Analysis, Histogram, Correlation Analysis, Ethical Standards And Conduct, Statistics, Predictive Modeling, Innovation, Sustainability Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      460 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Test Accessibility of Your Design with WAVE

      Skills you'll gain: Web Content Accessibility Guidelines, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

      4.3
      Rating, 4.3 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Toronto

      Mental Health and Resilience for Healthcare Workers

      Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Health Care, Crisis Intervention, Behavioral Health, Positive Behavior Support, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      499 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Online Advertising, Web Analytics, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Copyright Law in the Music Business

      Skills you'll gain: Intellectual Property, Lawsuits, Music, Legal Proceedings, Musical Composition, Legal Strategy, Law, Regulation, and Compliance, Digital Assets

      4.8
      Rating, 4.8 out of 5 stars
      ·
      699 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Certified Ethical Hacking (v12)

      Skills you'll gain: Penetration Testing, Network Security, Firewall, Cloud Services, Cloud Infrastructure, Incident Response, Vulnerability Scanning, Security Controls, Virtualization, Encryption, Solution Design, Threat Modeling, Application Security, Internet Of Things, Cryptography, Web Applications, Web Servers, Network Analysis, Wireless Networks, SQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      261 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Networking and Cloud Computing

      Skills you'll gain: Network Security, Cloud Computing, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Protocols, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      521 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World

      Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Cultural Diversity, Social Studies, Policy Analysis, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Federal Taxation I: Individuals, Employees, and Sole Proprietors

      Skills you'll gain: Tax Returns, Tax Preparation, Income Tax, Payroll Tax, Tax, Tax Laws, Income Statement, Expense Management, Compensation Management

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      701 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Instructional Strategies, Teaching, Learning Strategies, Learning Theory, Differentiated Instruction, Student Engagement, Human Learning, Time Management, Mental Concentration, Student-Centred Learning, Neurology, Adaptability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      638 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to service level agreement

    what are service-level agreements (slas)?
    1…899091…368

    In summary, here are 10 of our most popular service level agreement courses

    • How to Manage a Remote Team: GitLab
    • Business intelligence and data analytics: Generate insights: Macquarie University
    • Test Accessibility of Your Design with WAVE: Coursera Project Network
    • Mental Health and Resilience for Healthcare Workers: University of Toronto
    • Pilares de Marketing Digital: Universidad Austral
    • Copyright Law in the Music Business: Berklee
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Certified Ethical Hacking (v12): LearnKartS
    • Introduction to Networking and Cloud Computing: Microsoft
    • The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World: Tel Aviv University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok