Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

Skills you'll gain: Network Troubleshooting, Network Security, OSI Models, Network Monitoring, Network Performance Management, Network Architecture, Computer Networking, TCP/IP, General Networking, Local Area Networks, Cybersecurity, Network Analysis, Network Protocols, Network Infrastructure, Software-Defined Networking, Network Routers, Network Switches
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Microsoft Azure, Cloud Infrastructure, Network Architecture, Cloud Computing Architecture, General Networking, Firewall, Network Security, Cloud Management, IT Automation, Data Migration, Virtual Machines, Microsoft SQL Servers, Performance Tuning, Scalability, Solution Architecture, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Security, Virtual Local Area Network (VLAN), Network Architecture, Network Routers, Local Area Networks, General Networking, Authentications, Network Switches
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Network Administration, Infrastructure Security, Ansible, Information Systems Security, Firewall, Security Controls, Wireless Networks, Network Monitoring, Computer Networking, Software-Defined Networking, Identity and Access Management, Authorization (Computing), Scripting, Authentications, Automation, Encryption
Intermediate · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Clinical Documentation, Patient Communication, Technical Support, Customer Support
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL
Beginner · Professional Certificate · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Capacity Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Social Network Analysis, Network Analysis, Data Wrangling, Social Sciences, Graph Theory, Statistical Visualization, Data Manipulation, Data Visualization, Data Analysis, Predictive Analytics, Simulations
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Digital Communications, OSI Models, Network Protocols, TCP/IP, Communication Systems, Network Routing, Network Architecture, Network Planning And Design, General Networking, Computer Networking, System Programming, Data Integrity
Intermediate · Course · 1 - 3 Months