Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, General Networking, Network Engineering, Remote Access Systems, Network Administration, Network Protocols, Network Infrastructure, Network Troubleshooting, Network Switches, System Configuration
Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Cryptography, Network Security, Cryptographic Protocols, Virtual Networking, Software-Defined Networking, Network Infrastructure, Network Architecture, Encryption, Network Performance Management, Virtualization, Program Development, Hardware Architecture, Virtual Machines, Open Source Technology, Performance Tuning, Unit Testing
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Security Controls, Virtual Private Networks (VPN), General Networking, Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration
Advanced Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Network Monitoring, Key Management, Disaster Recovery
Advanced Ā· Course Ā· 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
Beginner Ā· Specialization Ā· 3 - 6 Months

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
Beginner Ā· Course Ā· 1 - 4 Weeks

Microsoft
Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Generative Model Architectures, Hardening, Data Warehousing, Network Protocols, Data Storage, Productivity Software, Cloud Computing, Data Security, Data Storage Technologies, Firewall, Security Controls, General Networking, Problem Management, Multi-Factor Authentication
Beginner Ā· Professional Certificate Ā· 3 - 6 Months

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate Ā· Course Ā· 3 - 6 Months

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner Ā· Course Ā· 1 - 3 Months
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
Build toward a degree
Beginner Ā· Professional Certificate Ā· 3 - 6 Months
Skills you'll gain: Network Security, Hardening, Network Protocols, Cloud Security, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Vulnerability Assessments, Computer Networking, Cybersecurity, General Networking, Network Model, Network Infrastructure, Firewall, Security Controls, Cloud Computing, Virtual Private Networks (VPN)
Beginner Ā· Course Ā· 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
Beginner Ā· Professional Certificate Ā· 3 - 6 Months