Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Leeds
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Engineering Management, Scope Management, Risk Management, Project Finance, Project Scoping, Program Management, Project Portfolio Management, Stakeholder Analysis, Project Risk Management, Risk Management Framework, Project Management, Governance, Project Management Life Cycle, Project Performance, Risk Mitigation, Risk Analysis, Contract Management, Financial Analysis
★ 4.7 (1.3K) · Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Research Design, Institutional Review Board (IRB), Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Sensory Systems Analysis, Influencing, Marketing Psychology, Case Studies, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Analysis, Data Collection, Advertising, Marketing Communications, Experimentation, Decision Making
★ 4.5 (49) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Management, Project Controls, Project Documentation, Business Analysis Tools, Stakeholder Communications, Project Coordination, Requirements Management, Earned Value Management, Project Performance, Team Oriented, Plan Execution, Risk Management, Acceptance Testing, Product Management, Ethical Standards And Conduct, Kanban Principles, Waterfall Methodology, Team Leadership, Project Schedules, Communication Planning
★ 4.6 (94) · Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Intellectual Property, Business Ethics, International Relations, Commercial Laws, Ethical Standards And Conduct, Political Sciences, Economics, Corporate Sustainability, World History, Business Economics, Law, Regulation, and Compliance, Economic Development, Regulation and Legal Compliance
★ 4.7 (250) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Oral Expression, Communication, Persuasive Communication, Presentations, Verbal Communication Skills, Teamwork, Team Oriented, Team Collaboration, Problem Solving, Public Speaking, Collaboration, Interpersonal Communications, Agile Product Development, Professional Development, Social Skills, Agile Project Management, Professionalism, Critical Thinking and Problem Solving, Complex Problem Solving, Solution Delivery
★ 4.7 (354) · Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Quantitative Research, Statistical Hypothesis Testing, Survey Creation, Surveys, Marketing Analytics, Regression Analysis, Business Research, Market Research, Statistical Inference, Marketing, Statistical Analysis, Statistical Methods, Data-Driven Marketing, Probability & Statistics, Analytics, Analysis, Advanced Analytics, Market Analysis, Sampling (Statistics), Customer Analysis
★ 4.4 (349) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics
★ 4.4 (30) · Beginner · Specialization · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Brand Strategy, Brand Marketing, Marketing Psychology, Strategic Marketing, Marketing, Brand Management, Consumer Behaviour, Go To Market Strategy, Marketing Strategies, Customer Insights, Marketing Communications, Driving engagement, Online Advertising, E-Commerce
★ 4.8 (272) · Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Cloud Deployment, Enterprise Application Management, Administration, Security Controls, Customer Relationship Management, Cloud Applications, Data Management
★ 3.8 (70) · Beginner · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Policy Analysis, Research, and Development, Policy Analysis, Public Policies, Policy Development, Political Sciences, Environmental Policy, Lobbying, Program Evaluation, Governance, Immigration Law, Environmental Laws, Law, Regulation, and Compliance, Environmental Regulations, Experimentation, Data Collection
★ 4.4 (201) · Intermediate · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Market Research, User Feedback, Business Modeling, User Research, New Product Development, Marketing, Product Development, Business Planning, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategies, Ideation, Scalability, Entrepreneurial Finance, Business Strategy
★ 4.8 (614) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Brand Awareness, Brand Management, Personal Attributes, Personal Development, Self-Awareness, Storytelling, Value Propositions, Concision, Creativity, Case Studies
★ 4.7 (168) · Beginner · Course · 1 - 4 Weeks