
Universidad de Palermo
Skills you'll gain: Marketing Effectiveness, Performance Measurement, E-Commerce, Digital Media Strategy, Canva (Software), Marketing Strategies, Data-Driven Marketing, Target Audience, No-Code Development, Google Gemini, Digital Marketing, Marketing, Branding, Entrepreneurship, Artificial Intelligence, Business Modeling, Business, Innovation, Client Services, Emerging Technologies
★ 4.7 (446) · Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Closing (Sales), Interpersonal Communications, Communication, Needs Assessment, Motion Arguments, Customer Analysis, Empathy, Motivational Skills, Customer Insights, Problem Solving, Recognizing Others, Self-Awareness
★ 4.8 (333) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Pivot Tables And Charts, Data Import/Export, Data Visualization, Dashboard Creation, Excel Formulas, Data Analysis Expressions (DAX), Microsoft Excel, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Modeling, Spreadsheet Software, Extract, Transform, Load, Data Integration, Data Manipulation, Visual Basic (Programming Language), Data Cleansing, Data Analysis, Data Preprocessing, Data Management
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
★ 4.6 (52) · Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Entrepreneurship, Design Thinking, Lean Methodologies, Entrepreneurial Finance, Financial Management, Adaptability, Fundraising and Crowdsourcing
★ 4.8 (641) · Beginner · Course · 1 - 4 Weeks
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Performance Measurement, Social Media Marketing, Performance Metric, Social Media Campaigns, Smart Goals, Social Media Management, Content Marketing, Plan Execution, Communication Planning, Goal Setting, Performance Analysis, Key Performance Indicators (KPIs), Social Media Analytics, Active Listening, Digital Media Strategy, Network Analysis, LinkedIn
★ 4.5 (3.8K) · Intermediate · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Social Skills, Team Performance Management, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership Development, Leadership and Management, Team Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Initiative and Leadership, Influencing, Strategic Leadership, Employee Coaching, Interpersonal Communications, Industrial and Organizational Psychology, Trustworthiness, People Development, Non-Verbal Communication
★ 4.9 (491) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Leadership, Strategic Communication, Communication Strategies, Communication, Empathy & Emotional Intelligence, Team Motivation, Team Building
★ 4.8 (965) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), R Programming
★ 4.4 (105) · Beginner · Specialization · 1 - 3 Months

IE Business School
Skills you'll gain: Surveys, Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Business Research, Marketing Strategies, Research Methodologies, Research Design, Market Data, Customer Analysis, Experimentation, Decision Making, B2B Sales
★ 4.5 (749) · Beginner · Course · 1 - 4 Weeks