
Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Communication, Business Correspondence, Business Communication, Verbal Communication Skills, Interpersonal Communications, Emotional Intelligence, Meeting Facilitation, Professionalism, Non-Verbal Communication, Rapport Building, Virtual Teams, Relationship Building, Business Writing, Collaboration, Active Listening, Concision, Writing, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Media Relations, Proofreading, Public Relations, Stakeholder Analysis, Integrated Marketing Communications, Marketing Communications, Strategic Communication, Public Affairs, Content Management, Web Content, Performance Reporting, Storytelling, Content Management Systems, Press Releases, Content Strategy, Report Writing, Social Media Content, Marketing Effectiveness, Communication Strategies, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, AI Enablement, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Large Language Modeling, AI Personalization, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Automation
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Digital Advertising, Marketing Channel, Digital Marketing, Social Media Marketing, Google Analytics, Content Marketing, Email Marketing, Marketing Budgets, Performance Measurement, Search Engine Marketing, Marketing, Brand Awareness, digital literacy, Communication Systems, Devops Tools, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Stakeholder Communications, Stakeholder Management, Project Management, Stakeholder Engagement, Project Design, Strategic Communication, Communication Strategies, Report Writing, Key Performance Indicators (KPIs), Process Improvement, Communication, Business Communication, Kanban Principles, Business Reporting, Project Planning
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: End User Training and Support, User Accounts, Control Panels, Intranet, Workflow Management, Verification And Validation, Configuration Management, System Configuration, Communication Systems, Cross Platform Development, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Internal Communications, Accountability, Team Oriented, Stakeholder Communications, Meeting Facilitation, Document Management, Communication Strategies, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks