Este curso es el primero de una serie que tiene como objetivo prepararte para un rol como especialista de soporte de TI de nivel inicial. En este curso, serás introducido en el mundo de la tecnología de la información, o TI. Aprenderás sobre las diferentes facetas de la tecnología de la información como hardware y software informático, Internet, solución de problemas y servicio al cliente. Revisaremos el aspecto de una entrevista técnica y brindaremos consejos sobre cómo prepararse mejor para una entrevista. Este curso abarca una amplia variedad de temas en TI que están diseñados para brindarte una visión general de lo que vendrá en este programa de certificado.
Aspectos básicos de la asistencia técnica
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Aspectos básicos de la asistencia técnica
This course is part of Soporte de Tecnologías de la Información de Google Professional Certificate
Instructors: Onlea support
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13,409 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
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Skills you'll gain
- Help Desk Support
- Computer Networking
- Technical Support
- General Networking
- End User Training and Support
- System Support
- Software Installation
- Package and Software Management
- Technical Support and Services
- Information Technology
- Computer Hardware
- Technical Communication
- Desktop Support
- Information Technology Operations
- Technical Documentation
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
15 assignments
Taught in Spanish
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Build your Support and Operations expertise
This course is part of the Soporte de Tecnologías de la Información de Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
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Showing 3 of 13409
JC
Reviewed on Aug 29, 2024
En general, estoy muy satisfecho con el curso y definitivamente recomendaría a otros que lo tomen. Espero continuar mi educación en este campo y aplicar lo que he aprendido en mi futura carrera en TI.
LN
Reviewed on Jun 7, 2023
hola aprendí mucho de este curso gracias Google por todo gracias Alos profesores inmediatamente lo estoy aplicando en mi vida diaria y los clientes se quedan satisfechos hasta me dan más propina!
PR
Reviewed on Feb 19, 2023
un excelente curso donde nos adentra a muchos de los elementos mas complicados de las computadoras, pero principalmente nos explican con detenimiento los aspectos mas basico e importantes de estas
