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Six Sigma Tools for Define and Measure

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Six Sigma Tools for Define and Measure

This course is part of Six Sigma Yellow Belt Specialization

Instructors: David Cook, PhD

71,669 already enrolled

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4 modules

Gain insight into a topic and learn the fundamentals.

2,610 reviews

Beginner level

No prior experience required

Flexible schedule

7 hours to complete

Learn at your own pace

92%

Most learners liked this course

4 modules

Gain insight into a topic and learn the fundamentals.

2,610 reviews

Beginner level

No prior experience required

Flexible schedule

7 hours to complete

Learn at your own pace

92%

Most learners liked this course

Details to know

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Assessments

8 assignments¹

AI Graded see disclaimer

Taught in English

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This course is part of the Six Sigma Yellow Belt Specialization

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There are 4 modules in this course

This course is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. Six Sigma skills are widely sought by employers both nationally and internationally. These skills have been proven to help improve business processes and performance. This course will cover the Define phase and introduce you to the Measure phase of the DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about Six Sigma project development and implementation, you will become familiar with project management tools, you will be introduced to statistics and understand its significance to Six Sigma, and finally you will learn about data collection and its importance to an organization.

Every module will include readings, videos, and a quiz to help make sure you understand the material and concepts that are studied. You will also have the opportunity to participate in peer review exercises to give you the opportunity to apply the material to your daily life. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).

Welcome to Six Sigma Tools for Define and Measure! This is the second course in the Six Sigma Yellow Belt Specialization. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. This module will introduce you to the process of project development and selection. The first phase of the DMAIC process is the Define phase which begins with project identification and proceeds onto project management. When identifying Six Sigma projects it is important to ensure that resources and time are used in the most effective and productive way. In this module you will learn about the importance of customer and stakeholder needs in relation to project development.

What's included

8 videos1 reading2 assignments

8 videosTotal 17 minutes

Voice of the Customer2 minutes
Critical to Satisfaction2 minutes
Quality Function Deployment2 minutes
Project Selection3 minutes
SWOT Analysis1 minute
Identifying Stakeholders2 minutes
Process Identification4 minutes
SIPOC3 minutes

1 readingTotal 5 minutes

Get help and meet other learners. Join your Community!5 minutes

2 assignmentsTotal 60 minutes

Project Identification Practice Quiz30 minutes
Project Identification Graded Quiz30 minutes

Now that we have identified the Six Sigma project how to we begin to develop it? This module will cover the basics of project development and management. You will be introduced to many common aspects of a project plan as well as tools for managing your project. These tools include activity network diagrams, affinity diagrams, tree diagrams, relations charts, and matrix charts. Project Management is the second aspect of the Define phase in the DMAIC process of Six Sigma.

What's included

5 videos2 assignments1 peer review

5 videosTotal 18 minutes

Defining the Problem Statement2 minutes
Developing a Project Plan5 minutes
Brainstorming & Diagramming Tools3 minutes
Other Project Planning Tools4 minutes
Six Sigma Phase Reviews3 minutes

2 assignmentsTotal 60 minutes

Project Management Basics Practice30 minutes
Project Management Basics Graded Quiz30 minutes

1 peer reviewTotal 120 minutes

Brainstorming Exercise120 minutes

The next phase of the DIMAC process is the Measure phase. We will begin by exploring basic statistics and its significance to Six Sigma. This module will introduce you to the measures of variance, range, standard deviation, center, mean, median, and mode. You will also learn how to interpret these measures using given data sets.

What's included

2 videos2 assignments

The second aspect of the Measure phase is Data Collection. In the previous module we learned about statistics and how to use data for different needs. In this module we will learn different techniques on how to collect data, the reasons for collecting data, and ensuring data accuracy and integrity.

What's included

3 videos2 assignments

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Instructors

Instructor ratings

(448 ratings)

David Cook, PhD

Kennesaw State University

16 Courses357,018 learners

Offered by

Kennesaw State University

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Reviewed on Aug 29, 2020

Useful and interesting topics, well explained and structured. I give four stars because I would have liked a higher level of insight and some additional practical example.

Reviewed on Apr 4, 2020

The biggest problem of this course is that the textbook material isn't available to the students, and has a very high cost, making it hard to obtain to most of Coursera community.

Reviewed on Apr 19, 2020

Please make sure that you also explain small points and terms in detail, as some times it is difficult to understand a concept if the relevant word is not known to the learner.

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Frequently asked questions

Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to all course content, projects, and resources. Registration does not include the companion text The Certified Six Sigma Handbook (2nd edition).

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.