Strategies for Assisted Living Communities during COVID-19

• When will I have access to the lectures and assignments?

  Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

  • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

  • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

• What will I get if I purchase the Certificate?

  When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

• What is the refund policy?

  You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

• Is financial aid available?

  Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

• What does this course cover?

  This course provides comprehensive instruction and resources for administrators and direct-care staff of assisted living communities on best practices for the response to COVID-19. Topics discussed include development of emergency preparedness plans, infection and outbreak prevention, staffing considerations, testing, and contact tracing. The course also covers strategies for communicating with stakeholders, promoting resident and staff well-being, and leveraging health departments and other agency resources.

• How can I enroll for free?

  Due to a generous grant, you can enroll in this course for free! The promotional price will be applied to your purchase automatically. You will need to enroll via a web browser on either a computer or a mobile device and not via the Coursera mobile app to enroll for the course and certificate for free. Unfortunately, the promotional price is not redeemable through the mobile app. If you have  paid for this course because you enrolled through the app, please contact Coursera’s Learner Service team to arrange for a refund.

  Please note the difference between auditing the course and enrolling for free. While both options cost nothing, “auditing” the course means you will not have access to the assessments nor will you be issued a certificate upon completion of the course. Choose the “Enroll for free” option to access the assessments and get a certificate upon completion. For a full explanation of all enrollment options, review the Enrollment Options article on Coursera’s Learner Help Center.

• Who should take this course and how should we incorporate it in training practices?

  This course is directed towards training administrators as well as direct-care staff in best practices to prepare and respond to outbreaks of COVID-19 in your assisted living community. It can be incorporated into training practices of staff and administrators as an important component of your community’s response to the pandemic.

• How quickly do I need to complete the course?

  There is no specific time interval in which this course must be completed. Each lecture is short and learning can be modified in order to address the specific needs of your community. The total estimated time to take the course is 10 hours.

• Can our community do contact tracing without notifying public health authorities once we complete this course?

  While this course can help identify first steps in contact tracing and who to prioritize for testing, quarantine, and isolation in your community, this needs to be performed as part of a coordinated initiative led by the appropriate public health authorities.

• Is this course a good place to get medical advice?

  No, this course is not a source of personal medical advice. Please contact your doctor or local healthcare provider if you have questions about your specific symptoms or circumstances.

More questions? Visit the Learner Help Center.