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  • Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Calendar Management, Expectation Management, Organizational Skills, Productivity, Accident Prevention, Prioritization, Overcoming Obstacles, Goal Setting, Disaster Recovery, Sales

  • Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Conflict Management, Project Planning, Project Scoping, Organizational Structure, Project Management, Planning, Project Management Life Cycle, Project Documentation, Stakeholder Communications, Stakeholder Analysis, Leadership and Management, Influencing

  • Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Remote Access Systems, Software-Defined Networking, Computer Networking, Network Routing, TCP/IP, Wireless Networks, Network Architecture, Virtual Local Area Network (VLAN), Network Protocols, IT Automation, Hardware Troubleshooting, Automation

  • Skills you'll gain: Human Resource Strategy, Human Resources, Human Resources Management and Planning, Human Resource Policies, Workforce Development, Employee Engagement, Drive Engagement, Industrial and Organizational Psychology, Compensation Strategy, Staff Management, Management Training And Development, People Management, Compensation Management, Team Motivation, Labor Law, Law, Regulation, and Compliance, Economics

  • University of California, Irvine

    Skills you'll gain: Stakeholder Management, Stakeholder Analysis, Conflict Management, Planning, Project Planning, Project Management, Stakeholder Engagement, Organizational Structure, Stakeholder Communications, Project Scoping, Leadership and Management, Project Documentation, Influencing

What brings you to Coursera today?

  • Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Retention, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

  • University of Pennsylvania

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Financial Accounting, Operations, Financial Reporting, Process Analysis, Income Statement, Operational Efficiency, Business Operations, Capital Budgeting, Marketing, Inventory Control, Cash Flows, Finance, Strategic Marketing, Brand Marketing, Financial Modeling, Business Planning

  • Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Service Improvement, Service Management, Journey Mapping, Innovation, Experience Design, Product Strategy, Business Modeling, Customer Insights, Operations

  • Skills you'll gain: Public Speaking, Oral Expression, Verbal Communication Skills, Communication, Drive Engagement, Concision, Peer Review, Constructive Feedback, Communication Strategies, Stress Management, Organizational Skills, Planning, Leadership and Management, Human Learning

  • National Taiwan University

    Skills you'll gain: Professionalism, Knowledge Transfer, Verbal Communication Skills, Professional Development, Emotional Intelligence, Communication, Initiative and Leadership, Literacy, Business Communication, Communication Strategies, Collaboration, Personal Development, Intercultural Competence, Interpersonal Communications, Self-Awareness, Liberal Arts

  • Skills you'll gain: Canva (Software), Animations, Graphic and Visual Design Software, Content Creation, Graphic and Visual Design, Graphic Design