Negotiation, Mediation and Conflict Resolution Specialization
Become a Successful Negotiator & Conflict Manager. Master strategies, acquire tools, and get professionals' golden rules for negotiations & mediations
Skills you will gain
About this Specialization
Applied Learning Project
Learners will be invited to sharpen their analytical skills thanks to concrete case studies.
They will also get the opportunity to practice their know-how through real, on-line, negotiations with their peers.
At the end of the Specialization, the Capstone project will help learners put everything together: how to analyze situation negotiations, how to run a business negotiation in a tense environment - and, if need be, how to settle such a conflict as a mediator.
How the Specialization Works
A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.
Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.
Earn a Certificate
When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.
Frequently Asked Questions
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More questions? Visit the Learner Help Center.